#USA #healthcare #Houston #United Imaging #John Campbell

United Imaging Healthcare Welcomes John Campbell as VP of Customer Success

In a significant move aimed at enhancing customer satisfaction and fostering long-term partnerships, United Imaging Healthcare announced the appointment of John Campbell as Vice President of Customer Success for North America on February 3, 2026. This strategic addition to the leadership team signifies United Imaging's commitment to driving growth through superior service and customer engagement.

John Campbell brings over 25 years of rich experience in the healthcare and medical imaging sector, which will undoubtedly serve as a robust foundation in his new role. His journey began with the United States Army, where he served as a Biomedical Equipment Specialist. During this period, he managed complex medical equipment across the United States and Europe and gained invaluable leadership experience, including serving as Operations Officer for Task Force Medical Falcon in Kosovo. This unique background not only provides him with a deep understanding of medical operations but also enhances his ability to navigate challenges in high-stakes environments.

Subsequent to his military career, John transitioned to Siemens, where he dedicated over two decades, ascending through various senior leadership roles. Starting as a Field Service Engineer, he eventually took on positions such as Regional Service Manager and Director of National Support, culminating in his role as Area Vice President of Angiography Sales. His tenure at Siemens is marked by a consistent focus on customer-centric leadership and operational excellence, earning him recognition for successfully establishing and leading high-performing teams that achieved outstanding clinical and business outcomes.

In his new position at United Imaging, John Campbell will be pivotal in reinforcing customer partnerships and ensuring the delivery of exceptional service across the installed base of products. He expressed excitement about joining United Imaging, highlighting that the organization is at the forefront of redefining medical imaging through innovation and responsiveness. He stated, “I’m excited to join a team that leads with purpose and to help our customers succeed as they bring advanced imaging technology to their communities.”

United Imaging, founded in 2011, is a global leader in providing advanced medical imaging and radiotherapy solutions. The company's mission, Equal Healthcare for All™, aims to expand access to high-quality medical imaging. Headquartered in Houston, Texas, the firm operates multiple research and development centers and service facilities worldwide, ensuring that they are well-equipped to support their growing clientele.

As John takes the reins in this newly created role, the healthcare community watches with anticipation. His background in military service, complemented by extensive experience in the medical imaging industry, positions him to lead United Imaging on a path to even greater success. With a focus on customer success and satisfaction, the company's strategy under his guidance is likely to see significant advancements, benefitting both the organization and its clients.

John Campbell, who resides in Charleston, South Carolina with his wife and four children, embodies the blend of military discipline and extensive commercial experience that is essential in today’s fast-paced healthcare environment. His commitment to enhancing customer experiences aligns seamlessly with United Imaging's vision of leading the healthcare industry into a new era of innovation and accessibility.

As United Imaging Healthcare continues to grow and adapt in the ever-evolving medical landscape, the presence of leaders like John Campbell will be crucial in transforming the way healthcare solutions are delivered and experienced across North America. The future for United Imaging, with Campbell's leadership in customer success, promises to be one of innovation, service excellence, and substantial impact in the communities they serve.