Tokyo Camera Equipment Rental Launches New Concierge Service for Photographers

Tokyo Camera Equipment Rental Introduces Concierge Service

Tokyo Camera Equipment Rental Co., based in Shinjuku, Tokyo, has launched an innovative Concierge Service designed to provide professional support for photographers facing uncertainties and questions during their filming processes. This service allows customers to consult seasoned directors who have extensive experience in the production of numerous TV shows, free of charge.

Common Concerns Addressed by the Concierge Service

Photographers often encounter various challenges, such as:

- Uncertainty about required equipment for their first shoot
- Need for optimal equipment configuration for large-scale productions
- Advice on preventive measures to avoid equipment malfunctions
- Desire to enhance the quality of corporate video shoots

With a professional perspective, the Concierge Service aims to alleviate these concerns and provide tailored solutions. This initiative marks a shift from focusing solely on rental services and in-house video production to assisting customers with thorough preparation and confidence on their shoot days.

Consultation Options Available

To utilize this valuable service, customers have multiple consultation options:

- Online via Google Meet
- Phone consultations
- In-person meetings at the Yotsuya store

Clients can select their preferred consultation method when booking, receiving personalized advice suited for their specific filming needs.

How to Use the Concierge Service

1. Visit this URL and choose a convenient time slot.
2. Fill out the necessary details in the information input form. Enjoy consultations via Google Meet, phone, or in-person.
3. You will receive a confirmation email once your booking is complete. If your circumstances change, you can easily modify or cancel your reservation.
4. At the scheduled time, consultations will take place through your selected format.
- For Google Meet: Enter the provided URL at the scheduled time.
- For phone consultations: We will call you at the designated time.
- For in-person visits: Come to Tokyo Camera Equipment Rental's Yotsuya store, located on the first floor.

New Gear Pickup Service Available

In addition to the Concierge Service, a new gear pickup option has been introduced, allowing customers to collect rental equipment from the Yotsuya store for Sharecame, the sister service for camera rentals. This service caters to those heading directly to shooting locations or wishing to pick up equipment after work or school, addressing the demand for more flexible, on-site options.

As always, Tokyo Camera Equipment Rental is committed to improving service quality and expanding offerings to provide photographers and creators with the best possible rental experiences.

Pickup Process at the Store

1. Confirm your reservation via the confirmation email, ensuring it includes store pickup details.
2. Arrive within the specified pickup time frame at the Yotsuya store's reception desk.
3. Provide the following order information to the staff:
- Your Sharecame order number
- The names of the equipment you're picking up
4. After verifying the details, staff will hand over the equipment.
Note: You may be asked to present an ID for verification.
1. Important Note: Equipment must be picked up within the rental start time (12:00 PM - 7:00 PM).
2. If someone else is collecting the equipment, ensure they have your order number and reservation details.
3. Once you receive the equipment, it is under your management, so be cautious of potential damage or loss.

About Tokyo Camera Equipment Rental

Tokyo Camera Equipment Rental Co. offers a range of services, including rental and maintenance of cameras, video equipment, editing, and production services, as well as planning and operating events through its subsidiary production company. They provide a broad selection of filming equipment, such as cameras, video cameras, lenses, tripods, lighting equipment, monitors, and gimbals.

In addition to equipment rentals, the company also focuses on maintenance and in-house video production, delivering a comprehensive suite of services.

For more information, visit their official website or follow them on social media:

About Sharecame

Sharecame is based on the principle of 'no more worries about camera rentals.' The service provides beginner-friendly options like a personal camera diagnosis and tailored camera sets for various situations, such as trips, weddings, and personal hobbies.

For more information, visit their official website or follow them on social media: