Enhancing Customer Service Experience: LEVECHY's New Expanded FAQ Page

In an effort to improve customer service, LEVECHY, a real estate crowdfunding platform, has launched an enhanced FAQ page on its service site, levechy.com. The FAQ page was initially released in February 2026, and the major update was completed by May 13, 2026.

As LEVECHY continues to fulfill its mission of making investments a part of everyday life, the revised FAQ page aims to cater to the needs of its growing community of investors. Since its launch in June 2023, LEVECHY has attracted over 25,000 investors and has responded to thousands of inquiries from users. This significant feedback has guided the recent expansions and improvements made to the FAQ page.

Key Enhancements: What’s New?

1. AI-Powered Chatbot Implementation

To streamline the user experience, LEVECHY has introduced the “LEVECHY AI Support (Beta Version),” which allows users to easily search for frequently asked questions. By clicking the speech bubble icon located at the bottom right of the FAQ page, investors can submit specific questions for instant assistance.

2. Expanded FAQ Content

Responding to the needs voiced by its investors, LEVECHY has increased the number of FAQ entries by 1.5 times. This expansion particularly addresses high-volume inquiries regarding member registration and troubleshooting issues, ensuring that users have access to in-depth information.

3. Strengthened Customer Support Framework

To further enhance the quality of service, LEVECHY has developed a dedicated customer support structure. This team is specially trained to assist investors by providing them with timely and effective solutions, enhancing their overall service experience.

About LEVECHY

LEVECHY offers a smart investment opportunity accessible to everyone, starting from just 10,000 yen. Unlike traditional real estate investments, which often require substantial upfront costs, LEVECHY allows users to invest in a variety of properties online, making real estate investment a feasible option for many.

The platform is designed to accommodate various budget levels and connects investors to a wider range of real estate opportunities that were previously available only to industry professionals.

For more information and to access the FAQ page, visit LEVECHY Official Site.

Company Overview

Founded in 2012, LEVECHY began its journey in office leasing before branching into a renovation brand called “JP-BASE” in 2020. With the launch of LEVECHY in June 2023, the company aims to eliminate the barriers typically associated with traditional real estate investment, such as high initial costs and management complexities.

LEVECHY operates under the Real Estate Specific Joint Business Act and is committed to simplifying investment processes from registration to dividend collection, allowing individuals to access investment opportunities that contribute to their asset formation. The company’s goal is to revolutionize real estate investment by making it an accessible choice for all.