#Japan #Tokyo #Marketing Association #Email Support #Online Webinar

Improve Your Email Communication Skills in 2026

The Marketing Association Co., Ltd., based in Taito, Tokyo, is excited to announce an upcoming free online seminar titled "Learn Email Response and Writing Techniques" scheduled for February 27, 2026. This webinar aims to equip customer support representatives with essential skills in handling emails effectively in the ever-evolving landscape of communication.

What You Will Learn

Participants in this engaging online course will gain foundational knowledge in email support through practical lessons. The seminar focuses specifically on providing insider techniques from contact centers, ensuring attendees walk away with beneficial skills they can implement right away.

The course is structured as a combination of video lectures and review tests, allowing for deeper understanding after learning. The initial session is geared toward beginners and will cover effective email structure and writing techniques to help improve communication quality.

Whether you're just starting out with email support or looking to improve your existing skills, this seminar is an invaluable opportunity to enhance your proficiency. The webinar is the last of the year, and we encourage all interested participants to secure their slots as soon as possible!

Privacy and Ease of Participation

This online event will be held via Zoom, ensuring a seamless experience while maintaining participant privacy. Attendees won’t have to worry about their faces or voices being displayed, allowing them to focus fully on learning.

Special Incentives

As an added benefit, participants who complete the seminar will receive a "Frequently Used Email Templates for Customer Support" guide by filling out a post-seminar survey. Don't miss this chance to upgrade your email communication toolkit!

Who Should Attend?

This seminar is perfect for:

• - Individuals without prior experience in email handling.
• - Those who wish to overcome their lack of confidence in email communication.
• - Customer support representatives needing assurance about their email responses.
• - Employees responsible for customer contact seeking effective training resources.

Seminar Flow

Attending the seminar is straightforward:
1. Participants will receive a Zoom link via email prior to the event.
2. On the day, the session will commence with an introduction, followed by video presentations and tests.
3. The review tests will utilize Zoom’s polling feature to engage participants interactively.
4. Concluding discussions will cover insights from the tests and provide further clarity on the topics discussed.

Schedule and Content Overview

Below is the schedule for the seminar:

Event Details

• - Date and Time: February 27, 2026, from 14:00 to 15:00 (Access starts at 13:55)
• - Platform: Online via Zoom
• - Cost: Free
• - Organizer: Marketing Association Co., Ltd.

Company Information

• - Name: Marketing Association Co., Ltd.
• - CEO: Hirokazu Nakazono
• - Location: 1-1-15 Ikebukuro, Taito-ku, Tokyo
• - Capital: 17.5 million JPY
• - Services: Call center outsourcing, E-commerce operation outsourcing, among other BPO services.

For more information, visit our corporate site at Marketing Association Co., Ltd..

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