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PsychNow Launches Chapter: Revolutionizing Behavioral Health Consultations

PsychNow has made a significant leap in behavioral health technology with the launch of Chapter, an innovative AI-powered clinical consultation platform. Designed to enhance the initial interactions between patients and behavioral health professionals, Chapter shifts the traditional approach to intake processes, providing a more human-centered experience.

A New Approach to Patient Engagement

Typically, the first session with a clinician involves the tedious collection of history and symptoms through various forms, often leading to disconnected conversations and stressed environments. This not only prolongs the process but can also create frustration for both patients and providers. With Chapter, this paradigm is changed dramatically. Patients can share their stories at their own pace, leading to more genuine insights being captured.

Narratives Over Checkboxes

What sets Chapter apart from conventional intake forms or AI representatives is its focus on narratives. The tool captures story-based assessments that mimic real-world conversations. Instead of simply filling out checkboxes, patients articulate their feelings and thoughts in their own words. As Dr. Aaron Reichlin, the co-founder and CEO of PsychNow notes, the most vital piece of information in behavioral health isn't just the symptoms, but how individuals interpret and engage with their experiences.

Chapter serves as a narrative intelligence platform, thus providing clinicians with substantial context that leads to a deeper understanding of their patients. Probative narratives reveal behavioral patterns that standard checklists may overlook, paving the way for more personalized care.

Enhancing Clinical Efficiency

One of the paramount benefits of Chapter is its efficiency. Research has shown that this platform can reduce intake time by over 50%, coupled with an impressive completion rate of more than 99% among patients. Clinicians who have begun using Chapter report a reinvigoration in their practice, citing better therapeutic alliances and enhanced clinical understanding. The platform allows clinicians to complete more meaningful evaluations faster, combating burnout and administrative bottlenecks that plague the industry.

Scaling Quality Care

As the demand for behavioral health services continues to surge, the industry finds itself in a precarious position, grappling with limited resources and increased clinician burnout. Chapter presents a solution that scales up the quality of care while maintaining the crucial human connection between providers and their patients. This technology not only speeds up the intake process but sets the stage for enriched, empathetic dialogue during actual sessions.

As highlighted by Dr. Reichlin, the core goal is to deliver meaningful care at a fraction of the current costs, making mental health support more accessible than ever.

Showcasing Innovation at APA 2025

To unveil Chapter, PsychNow will participate in the American Psychiatric Association Annual Meeting in Los Angeles. Attendees, including clinicians, leaders from health systems, and innovators in the field, are invited to experience firsthand the transformative capabilities of Chapter in redefining initial patient encounters in a revolutionary way. Those interested can visit Booth #1401 for live demonstrations.

About PsychNow

PsychNow is a pioneering behavioral health technology company founded by psychiatrists committed to the belief that restoring human connection is vital in mental healthcare. By implementing advanced AI technologies alongside professional clinical insights, PsychNow is set to empower healthcare providers to deliver faster, deeply personalized care beginning from the very first interaction. Prospective partners and media representatives can contact Lisa Glista at 312-598-0147 for further information.

With Chapter, PsychNow is truly pushing the boundaries of what’s possible in behavioral health, paving the way for a future where technology and empathy coalesce to enhance care.