Highland and Bath Counties Launch Innovative Shared CAD System for Enhanced Emergency Response
Highland and Bath Counties Embrace Shared CAD Solution
On October 6, 2026, a significant milestone was reached in Virginia's Highland and Bath Counties as both areas transitioned to the Caliber Hosted CAD system. This technological shift allows the two neighboring counties to operate on a unified platform while retaining individual dispatch operations. This innovative approach aims to streamline emergency response across more than 900 square miles of rugged terrain where mutual aid is essential due to the sparse population and expansive coverage areas.
Highland County, with a population of about 2,300 residents dispersed over 416 square miles, and Bath County, home to approximately 4,100 individuals across more than 500 square miles, both face unique challenges in public safety. The mountainous landscapes and forested environments often complicate communication and coordination during emergencies, especially when incidents cross county lines. This shared Caliber Hosted CAD system is designed to forge a stronger collaboration between the two jurisdictions, optimizing the response to emergencies and ensuring that dispatchers and responders can work seamlessly together.
Improved Interoperability
The advancement in technology enhances interoperability - a common concern for rural agencies. With the move to a common platform, both counties can now share resources and information without the barriers that typically arise from separate Computer-Aided Dispatch (CAD) systems. Michael Sturgeon, Senior Project Manager at Caliber Public Safety, emphasized the significance of this shared system, stating,