Joyce and Tom Jones Honored with Prestigious Crystal Award at Annex Brands National Convention

Joyce and Tom Jones Honored with Prestigious Crystal Award

Joyce and Tom Jones, the proud owners of Postal Connections #119 located in Redmond, Oregon, have achieved a remarkable milestone in the business sector by receiving the highly regarded Crystal Award at the Annex Brands 2026 National Convention. This prestigious accolade was presented at the annual event, which took place from October 1 to 3 at the South Point Hotel and Casino in Las Vegas, Nevada.

The Crystal Award is given to franchise owners who have surpassed a cumulative gross sales threshold of $5 million for the first time. This year, the honor was extended to 11 different locations across four franchise concepts under the Annex Brands umbrella, a clear recognition of sustained growth and operational excellence.

Patrick Edd, the Chief Executive Officer and President of Annex Brands, commended the achievement. He stated, “Receiving the Crystal Award is an extraordinary accomplishment and represents years of dedication, consistency, and commitment to excellence.” Edd further noted that the success exemplified by the Joneses is a testament not only to their strong business performance but also to the trust they have built within their community and the enduring relationships they have developed with their customers throughout the years. The recognition from such a prestigious organization showcases what is achievable when franchise owners consistently focus on delivering exceptional service and adding long-term value to their clientele.

The award was conferred during a ceremony that celebrated the achievements of over 100 franchise locations in a variety of categories. Recognized as one of the organization's most esteemed honors, the Crystal Award is bestowed upon franchisees who have shown long-term success and consistent growth over an extensive period. Edd emphasized that achieving the award entails much more than just strong annual sales; it demonstrates a decade of perseverance, adaptability, and customer-centric leadership.

For Joyce and Tom Jones, this award cannot merely be viewed as recognition of high sales figures; instead, it symbolizes a decade of dedication towards their customers, employees, and the local community, all while upholding a consistent standard of operational excellence. The couple expressed immense gratitude and pride for their achievement, stating that it reflects their commitment to serving customers at an exceptional level while also contributing positively to the overall fabric of the Annex Brands network.

The 2026 National Convention recorded its highest attendance to date, welcoming franchise owners, vendor partners, and corporate leaders from across the Annex Brands network. The event was themed “Elevate,” and featured an array of educational workshops, business development sessions, and valuable networking opportunities, all aimed at recognizing and celebrating franchisee accomplishments.

As the landscape of franchising continues to evolve, the success of individuals like Joyce and Tom Jones exemplifies the potential for franchise operators to thrive in competitive environments. Through their journey, they have not only achieved financial success but have also set a benchmark for dedication and community engagement within the franchise community. Their recognition at the National Convention serves as an inspiring reminder of the heights that can be reached with hard work, passion, and an unwavering commitment to customer service.

About Annex Brands: Annex Brands, Inc. holds the license and franchises of over 800 locations throughout the United States, Canada, and Mexico. Based in San Diego, California, the company has been offering business ownership opportunities since 1985. Its diverse portfolio includes brands such as PostalAnnex, Pak Mail, AIM Mail Centers, Postal Connections, Parcel Plus, Sunshine Pack & Ship, Navis Pack & Ship, and Handle With Care Packaging Store. The locations provide a variety of shipping options from multiple carriers, as well as packaging supplies, custom packing solutions, and various office-related services.