Local Tucson Business Owners Honored at National Convention for Outstanding Achievement

Celebrating Excellence: John and Marsha Peters Achieve the Crystal Award

In an impressive display of business acumen and dedication, John and Marsha Peters, who operate Pak Mail #65 in Tucson, Arizona, were recently celebrated at the Annex Brands' 2026 National Convention. This annual convention, held from October 1 to 3 at the South Point Hotel Casino in Las Vegas, is a significant event for franchise owners, bringing together industry leaders to recognize outstanding achievements within the franchise network.

The Peters received the coveted Crystal Award, one of the highest honors within the Annex Brands franchise family. This award is specifically granted to those franchisees who achieve more than $5 million in cumulative gross sales for the first time, a benchmark that underscores their commitment to excellence and growth. Remarkably, the Peters were among 11 franchise locations celebrated for reaching this significant milestone this year across various brands under the Annex umbrella, showcasing the power of dedication and hard work.

Patrick Edd, the Chief Executive Officer of Annex Brands, spoke highly of the Peters' accomplishment. During the awards ceremony, he emphasized that receiving the Crystal Award is not just a reflection of strong financial performance but also speaks volumes about the trust and relationships built within the community. John and Marsha's success, as noted by Edd, is a testament to their long-standing commitment to delivering exceptional service and value to their customers.

In addition to being recognized for their outstanding sales, the Peters have spent years cultivating relationships with their clients, ensuring that their business remains a trustworthy and reliable resource for the Tucson community. Their dedication is evident not only in their sales figures but also in the loyalty and appreciation expressed by their customers over the years.

The Peters' journey to this point has not been without its challenges. Achieving the Crystal Award requires years of consistent effort, resilience, and strategic leadership focused on customer satisfaction. “It reflects a decade of perseverance, adaptability, and customer-focused leadership,” said Edd, emphasizing that their success contributes positively to the entire Annex Brands network.

The 2026 National Convention, themed “Elevate,” broke attendance records this year, attracting franchise owners, vendors, and corporate leaders eager to learn and share insights. The event included workshops aimed at business development, networking opportunities, and various recognition programs that celebrated the achievements of franchisees across multiple categories. The atmosphere was one of optimism and collaboration, a hallmark of the franchise's commitment to growth and innovation.

For John and Marsha Peters, the Crystal Award encapsulates a decade of hard work, customer service dedication, and community engagement. It serves as a validation of their efforts to provide top-notch service to their customers as well as a commitment to maintain operational excellence within their franchise. This achievement is not only a personal milestone but also a reflection of the strong presence of Pak Mail within Tucson's business landscape.

About Annex Brands

Annex Brands, Inc. is a significant player in the business franchise sector, operating and licensing over 800 locations across the United States, Canada, and Mexico. Based in San Diego, California, the company offers various business ownership opportunities through its well-known brands, including PostalAnnex, Pak Mail, AIM Mail Centers, and more. Each location provides a range of shipping options through various carriers and offers additional services like packing supplies, office services, and custom packing solutions tailored to the needs of their customers.

For more information about Annex Brands or to explore business opportunities, visit www.annexbrands.com.