#Japan #Tokyo #Real Estate #Fujitsu #Good Life

Fujitsu Real Estate Transforms Operations with Cloud Technology

Fujitsu Real Estate Co., Ltd., located in Suginami, Tokyo, has recently reported a significant enhancement in its operational efficiency by implementing the Good Life cloud-based SaaS system. This transformation not only led to a notable reduction in time spent on tasks such as property registration and customer communication but also improved overall customer satisfaction.

Background and Challenges Facing Fujitsu Real Estate

Prior to the system's implementation, staff at Fujitsu Real Estate were dedicating up to one hour to register information about a single property across multiple real estate portal sites. This labor-intensive process was plagued by human errors due to manual data entry, which unfortunately led to lost business opportunities and frustrated clients. Furthermore, the need to handle numerous phone and fax inquiries for scheduling property viewings and confirmations created additional time constraints.

In the face of these challenges, Fujitsu Real Estate recognized an urgent need to boost productivity while simultaneously enhancing customer satisfaction. It was this realization that prompted them to adopt the comprehensive and tailored solutions provided by Good Life, a company specializing in vertical SaaS solutions and business process as a service (BPaaS).

Security Measures in Cloud Services

The increasing complexity of information systems and the growing risks associated with cybersecurity have prompted many organizations, including governmental bodies, to turn to cloud services as a reliable solution. Following the principle of 'cloud by default,' the Japanese government aims to offer efficient and secure administrative services through cloud technology.

Most cloud services come equipped with basic information security functionalities that meet certain standards, while also offering advanced security options for added protection. As noted in a report by the Digital Agency, adopting cloud solutions is often a more efficient way to enhance information security levels compared to building out on-premises systems individually. This strategy leverages competitive advantages and economies of scale through modern cloud technology.

In light of rising incidents of data breaches and increasing scrutiny surrounding information security, businesses have no choice but to prioritize robust security measures and develop business continuity plans to safeguard their operations and client data.

Conclusion

Good Life aims to facilitate a seamless digital transformation in the real estate sector by providing an extensive range of SaaS solutions designed to address the unique challenges presented by the industry. Their mission, “With technology and heart, providing numerous good lives,” reflects their commitment to supporting real estate businesses and enhancing the quality of life for people in various communities across Japan.

This recent collaboration between Fujitsu Real Estate and Good Life exemplifies how technological integration can lead to operational efficiencies that not only benefit businesses but also enhance the experiences of their customers.

For more detailed insights, please refer to the full case study interview article here.