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Understanding the Patient Experience Organization Model for Clinical Trial Success

As clinical trials continue to evolve, the importance of delving deeper into the patient experience has never been more crucial. In an upcoming free webinar hosted by Xtalks, attendees will learn about Patient Experience Organizations (PXOs) and their dynamic approach to enhancing trial success. The spotlight will be on how these organizations break down experience-level barriers often missed by traditional Contract Research Organizations (CROs).

Why Patient Experience Matters

Clinical trials don't just depend on creating awareness about studies; they thrive when patient experiences are prioritized and refined. Historically, outreach efforts have lacked alignment with patients' authentic experiences, leading to ineffective enrollment strategies that often fail to translate interest into participation. Webinar participants will discover how PXOs aim to change this narrative.

Through real-time behavioral data and personalized interactions, PXOs strive to create seamless experiences for patients. By making proactive efforts to align all stakeholders—including patients, caregivers, healthcare professionals (HCPs), and clinical sites—PXOs foster a unified engagement strategy that not only informs but also involves participants fully in the trial process.

Key Features of PXOs

During the session, experts will share insights into several foundational elements of the PXO model:
1. Continuum of Outreach: PXOs view patient outreach as an ongoing journey, starting from the first point of contact and extending far beyond the initial dose. This perspective ensures that patients are engaged at every stage of their clinical journey.
2. Barrier Identification: The webinar will delve into how PXOs effectively pinpoint experience-level barriers that conventional CROs and agencies typically overlook, allowing them to optimize pathways to participation.
3. Stakeholder Alignment: An essential aspect of the PXO approach is the synchronization of all involved parties—patients, caregivers, and healthcare providers—ensuring that everyone is on the same page, thereby maximizing the chances of trial success.
4. Leveraging Behavioral Data: By employing real-time data, PXOs can customize interactions with participants, catering to their specific needs and improving retention rates throughout the trial.

Meet the Experts

The session will feature industry thought leaders from Jumo Health, including:

• - John Seaner, Behavioral Science Consultant
• - Mike Burton, SVP of Strategy & Value
• - Joe Brady, VP, Executive Creative Director

Each of these speakers brings a wealth of experience and insight into the realms of patient engagement and clinical operations, equipping attendees with tools and knowledge to apply in their own environments.

Register for the Webinar

This event will occur on Monday, October 20, 2025, at 1 PM EDT (10 AM PDT). Sign up today to gain valuable insights on embedding patient experiences into operational frameworks for clinical trials. Don't miss the opportunity to learn how the PXO model fosters a seamless integration of patient interactions that bridge the gap between intention and actual enrollment.

For registration and additional details about the event, visit the Xtalks official site. With countless industry professionals depending on Xtalks for relevant content, this webinar promises to offer a fresh perspective that could transform your approach to clinical trials.

About Xtalks

Xtalks is recognized as a leading platform for educational webinars in the life sciences, food, healthcare, and medical device sectors. It delivers vital updates, compliance information, and industry trends to professionals striving to maintain relevance in a rapidly changing landscape. Join us to discover the future of clinical trial engagement through the lens of patient experience. For more on Xtalks, check out their website at www.xtalks.com.