#USA #PuroClean #Tamarac #Frank Torre #Mark W. Davis

A Decade of Leadership at PuroClean

PuroClean, a prominent name in property restoration and remediation, is celebrating a significant milestone this December: a decade of visionary leadership under Chairman and CEO Mark W. Davis and Vice Chairman Frank Torre. Their journey began in September 2015 when they took over the franchise, and since then, they have propelled PuroClean's growth in ways that have made a lasting impact on both communities and franchise owners.

Under their guidance, PuroClean has expanded its footprint from 222 locations to over 500 across the United States and Canada, achieving this remarkable milestone earlier this year. This growth speaks volumes about their commitment to strategic expansion, operational excellence, and strong support for franchise owners.

Davis expressed immense pride in what the PuroClean network has achieved, stating, "Today, PuroClean stands strong with more than 500 locations across North America and an exceptional community of Franchise Owners who embody the very essence of our mission." Their leadership approach has been rooted in empathy, technical expertise, and the pursuit of unparalleled service, which has led to a thriving brand that remains dedicated to helping communities in need.

When the duo acquired PuroClean, they had a clear vision: to transform it into a world-class brand capable of serving more communities effectively. They prioritized long-term growth through investments in people and systems, setting PuroClean apart from competitors focused solely on rapid expansion. Their achievements are evident, with a fivefold increase in average franchise unit sales, ongoing training programs, better insurance partnerships, and operational excellence that permeates the network.

Additionally, they have revamped their vendor partnership model, ensuring connections with high-performing partners who share their values and commitment to growth and service excellence. This strategic focus on collaboration has greatly enhanced both business operations and customer service quality.

Achievements and Recognition

During the leadership of Davis and Torre, PuroClean has consistently been recognized for its innovation and performance. Some of the accolades received include:

• - Entrepreneur Magazine's Top 500 and Fastest-Growing Franchises
• - Franchise Business Review awards for Top Franchises supporting Women, Veterans, and Culture
• - Franchise Times Zor Award as one of the Top 10 Best Franchises to Buy

Major Milestones (2015–2025):

• - 2015: Acquisition of PuroClean and launch of a brand refresh with essential insurance partnerships.
• - 2016: Introduction of Incentive Plans for large commercial jobs and development of the Certified Priority Response (CPR) Program, enhancing nationwide customer service.
• - 2017: Launch of PuroClean Online Academy, presenting ongoing education for franchise owners.
• - 2018: Received awards for enhanced user experience and redesigned the PuroClean website, reflecting a strong commitment to modernity and accessibility.
• - 2019: Initiated the PuroVet Program to foster entrepreneurship among veterans, helping them become successful business owners within the network.
• - 2020: Pivoted to hybrid training methods during the pandemic while maintaining commitment to quality service.
• - 2021: Rolled out Equipment Rental Program, aiding Franchise Owners in managing large-scale projects.
• - 2022: Entered Puerto Rico market and facilitated support for local sales and franchise growth.
• - 2023: Surpassed $400 million in sales and made significant advancements in the Canadian market.
• - 2024: Achieved SOC2 Type II certification and launched the Partnership for a Resilient America initiative with government support.
• - 2025: Celebrated reaching 500 locations while reinforcing their position as industry leaders.

Looking Forward

As PuroClean approaches its next chapter, Davis and Torre continue to emphasize a commitment to enhancing their services based on community needs. Key objectives for the future include:

• - Strategic expansion in underserved markets throughout North America
• - Investment in advanced training programs for franchise owners
• - Strengthening insurance partnerships to better serve clients
• - Continued promotion of the PuroVet Program to empower veteran entrepreneurs
• - Improvement of operational support and technological systems for Franchise Owners

With a strong focus on these initiatives, PuroClean is not only set to solidify its market presence but also to reinforce its role as a guiding force within the restoration industry. For more information on PuroClean, visit PuroClean.com. To explore franchising opportunities, call 800-351-2282 or discover more at PuroCleanFranchise.com.