#USA #Waco #Customer Success #AxisCare #Greg Skillas

Greg Skillas Appointed Vice President of Customer Success at AxisCare

AxisCare, a prominent provider of home care software solutions, has made an exciting announcement: Greg Skillas will step into the role of Vice President of Customer Success. This strategic appointment is aimed at enhancing customer satisfaction and providing significant support to home care providers as they seek to improve their recruitment processes, retention of personnel, and overall operational growth.

Having been a vital member of AxisCare's Customer Success team since March 2024, Skillas brings over two decades of leadership experience in the domain of customer success. His previous roles at notable companies such as AlayaCare, WellSky, and ClearCare have equipped him with extensive knowledge within the home care technology landscape. This deep understanding is centered around managing customer journeys and fostering outcomes that are beneficial for both clients and the organization.

Todd Allen, CEO of AxisCare, expressed enthusiasm over Skillas' appointment, stating, "We are thrilled to welcome Greg Skillas as Vice President of Customer Success ... His passion for customer satisfaction and agency growth perfectly aligns with our mission to empower home care providers."

In his new position, Skillas will spearhead the organization's efforts in delivering unbeaten customer experiences, further aligning AxisCare’s strategies with the goals of the home care industry. In a sector that increasingly emphasizes efficiency and client satisfaction, Skillas' expertise could herald a new phase of development for the company and its clientele. His ability to navigate the complex landscape of customer lifecycle management will be pivotal as AxisCare strives for to refine its customer success initiatives.

As a leader within AxisCare, Skillas aims to support home care agencies in navigating various challenges while also promoting efficient operational growth. His substantial background in customer success positions him uniquely to reinforce the company’s commitment to their clients. By focusing on customer satisfaction, he will work alongside team members to facilitate resources and support that home care agencies need to thrive.

Further emphasizing the importance of his new role, Skillas stated, "I am excited to take on this challenge and lead a talented team focused on delivering the best possible customer experiences. I believe that by empowering our clients, we can foster a more effective home care industry as a whole."

Founded as an all-in-one solution for both single and multi-location home care agencies, AxisCare's software aids in streamlining operations across various components of care management, including billing and compliance processes. This platform is notably essential in tracking growth metrics and ensuring agencies maintain a healthy cash flow.

About AxisCare

AxisCare stands out within the home care industry for its comprehensive software solutions that cater to agencies across all 50 states and four countries. The company's primary focus lies in providing effective tools for Private Pay, Medicaid, VA Billing, and services for individuals with intellectual and developmental disabilities (IDD). As the home care sector continues to evolve, AxisCare remains committed to refining its offerings, ensuring agencies can concentrate on delivering high-quality care without compromising operational efficiency.

Overall, with Greg Skillas at the helm of the Customer Success division, AxisCare is poised for a brighter future, one where customer satisfaction is not just a goal, but a standard. The engagement and support offered under Skillas' leadership are likely to elevate the AxisCare experience for all home care partners.