#Japan #Tokyo #Management Consulting #Lumission #SaaS support

New Business Support Package for SaaS Implementation Companies

Starting July 13, 2026, Lumission, headquartered in Minato-ku, Tokyo, will introduce a new offering specifically designed for SaaS implementation companies. This initiative is part of their management support service, known as "Shachō no Bunsin" (CEO's Avatar), which aims to tackle challenges related to the adoption and effectiveness of SaaS systems.

Addressing Core Challenges in SaaS Adoption

Many companies face issues even after successfully implementing SaaS solutions. Common concerns include the system not being fully utilized, employees struggling to adapt, and the anticipated outcomes not being realized. As a response to these issues, Lumission's new package focuses on providing comprehensive support, from the initial implementation to ongoing management improvements.

In contrast to the previous iteration of their service aimed at general management challenges across small to medium enterprises, the newly added “Business Continuity Support Package” provides diagnostic tools and content tailored specifically for SaaS adoption issues. This allows SaaS implementation companies to offer clients not just initial support, but ongoing assistance in achieving growth and sustained results.

Background Behind the Development

With the rapid adoption of SaaS for business improvement in recent years, it has become evident that merely implementing technology is not sufficient. Many businesses find that even after the introduction of software, it is not being utilized effectively, resulting in underwhelming returns on investment. SaaS implementation companies have reported an increase in inquiries related to issues that extend beyond technology, such as employee engagement, adherence to operational rules, and translating improvements into profit.

Recognizing these dilemmas, Lumission has created the “Business Continuity Support Package” to address both system adoption and conventional management improvements simultaneously.

Newly Introduced Features

The package includes five new features aimed at enhancing the value provided by SaaS implementation firms:

1. SaaS Utilization Diagnosis:
This feature assesses the usage rates across different departments, the extent to which operational rules have been internalized, and overall organizational adoption, helping to pinpoint factors hindering utilization.

2. Business Continuity Analysis Report:
It organizes performance metrics such as workflow, productivity, profit margins, and operational loads pre and post SaaS implementation, revealing areas that require managerial attention.

3. Organizational Adoption Diagnosis:
This analyzes inter-departmental usage, training frameworks, and operational compliance, enabling firms to enhance their internal structure.

4. Management Improvement Roadmap:
A structured plan that breaks down necessary improvements into short-term, mid-term, and long-term objectives.

5. Results Visualization Sheet:
A tool for regularly monitoring post-implementation results, ensuring that businesses can maintain a trajectory of continuous improvement.

Additionally, Lumission offers an array of complementary support such as management analysis reports, free consulting for CEOs, and content for client seminars, ensuring a holistic solution from pre-implementation consulting to post-adoption success.

Common Inquiries from SaaS Implementation Firms

SaaS implementation support companies often encounter a variety of concerns from business clients, such as systems not being utilized as expected, lack of adherence to operational rules, difficulties connecting business enhancements to profit improvements, and disparities in departmental engagement. The new package strategically addresses these issues, supporting overall business growth through improved SaaS adoption outcomes.

Introduction of a New Partnership Program

Alongside this package, Lumission is launching a partnership program for SaaS implementation firms. This initiative allows partners to refer organizations experiencing challenges in post-implementation and management improvement, thereby facilitating comprehensive support post-contract. Partners benefit from offerings such as management improvement diagnostics, collaborative assistance during analysis, and high-quality seminar content for their clients. Lumission will also provide referral rewards of up to 750,000 yen annually for each business brought on board.

Contact Information

For those interested in learning more about the partnership program or the Business Continuity Support Package, Lumission encourages interested parties to reach out via their contact form, specifying their interest in the new offering.

Company Overview

• - Name: Lumission Co., Ltd.
• - Location: Shinagawa East One Tower, 7th Floor, 2-16-1 Konan, Minato City, Tokyo
• - Business Focus: Management consulting, support for corporate growth, and the promotion of