#Japan #Infection Control #Nakano #Moraine Corporation #Bundle Room

Trust-Based Organizations in Infection Control

Moraine Corporation, a consulting firm focused on infection control, is co-hosting a significant seminar on November 22, 2025, at Hitotsubashi University. This event features Yuki Sato from Another History, who will lead a seminar titled "Essential Communication for Infection Management – Trust over Rhetoric: Transformative Dialogue through Listening, Questioning, and Purpose."

In the realm of infection management, communication often poses a challenge. Healthcare professionals must convey directives to diverse professions within busy environments, leading to a common challenge where messages fail to prompt action. Participants will learn a three-fold communication method rooted in Adlerian psychology, focusing on "Purpose," "Listening/Questioning," and "Encouragement". This approach aims to foster a culture of trust and commitment rather than compliance.

Understanding the Communication Dilemma

Healthcare environments frequently involve workers from various professions. This necessitates directives that can sometimes be difficult to communicate effectively. Often, professionals find they cannot transmit strong messages amidst the tumult of busy workflows, which can lead to frustration. The seminar will address this by exploring effective communication strategies that transcend mere instruction. By shifting the dialogue from "Why can’t we do this?" to "What can we do to make this happen?", this seminar fosters a constructive environment for addressing challenges.

The Three Steps to Move the Field

In this seminar, you will discover three essential steps:

1. Purpose-Driven Engagement: Shift focus from blame to constructive solutions that emphasize future-oriented strategies and collaboration.

2. Listening and Questioning: Understand the underlying motivations and concerns of your colleagues to cultivate trust and camaraderie.

3. Encouragement: Inspire others to take initiative. Transition the mindset from feeling coerced to engaging voluntarily in their tasks.

By applying these scientifically-backed approaches, organizations can create an environment where infection control measures are not just followed but embraced with agency and dedication.

Introducing the Bundle Room

The Bundle Room is the first engagement survey specifically designed for healthcare facilities in Japan. This tool emphasizes the quality of relationships within organizations, aimed at enhancing team dynamics and employee engagement. Moraine employs a unique analytical approach to quantify discrepancies between expectations and satisfaction levels among staff, providing actionable insights.

Expected Benefits of Enhanced Engagement

Improving engagement, defined as the quality of relationships between the facility and its employees, can yield numerous benefits:

• - Increased Retention Rates: Create a work environment that reduces turnover.
• - Heightened Productivity: Enhanced teamwork leads to improved efficiency.
• - Elevated Quality and Safety in Medical Care: Stronger infection prevention measures enhance overall patient safety.
• - Sustainable Hospital Management: Achieve a balance between high-quality medical care and employee satisfaction.
• - Improved Patient Experience and Satisfaction: Higher patient loyalty leads to better financial performance for the hospital.

By providing comprehensive support through data-driven organizational transformation, Moraine empowers healthcare professionals to feel that they are part of a superior healthcare system. The ultimate goal is to facilitate the provision of high-quality medical care in hospitals that employees are proud to work in.

Seminar Details

• - Date: November 21, 2025
• - Venue: Hitotsubashi University Auditorium
• - Title: Essential Communication for Infection Management – Trust over Rhetoric
• - Chair: Dr. Tamie Hiramatsu, Narita Hospital, International University of Health and Welfare
• - Speaker: Yuki Sato, Another History
• - Co-host: Moraine Corporation

About Moraine Corporation

Founded in 1993, Moraine Corporation specializes in providing consulting services and product introductions specifically related to infection management. Established with a mission to protect people from hospital-acquired infections, the firm has built an extensive portfolio, collaborating with over 70% of designated infectious disease medical institutions nationwide. CEO: Tsuneki Kusaba. Office: 5-1-1 Higashinakano, Nakano-ku, Tokyo
Website: Moraine

For press inquiries, please contact:
Public Relations Group, Moraine Corporation
Takahiro Sugiyama
Phone: 090-5320-4343
Email: [email protected]