DEAN & DELUCA Launches Mobile Ordering Service
Beginning March 4, 2026, DEAN & DELUCA, operated by Welcome Inc., will introduce a mobile ordering service available at all cafe locations and select market stores. This service aims to provide customers with the convenience of ordering without waiting in line, enhancing the overall dining experience.
The app-free service can be accessed through the official DEAN & DELUCA LINE account, offering a one-stop solution for searching stores, selecting products, placing orders, and making payments. Whether you're busy and need a quick pre-order or you prefer to take your time choosing items at your own pace, the mobile ordering system caters to all scenarios. Notifications through LINE will inform you when your order is ready, so you can enjoy freshly made products crafted by skilled baristas.
Additionally, registering as a member allows you to collect and use points, making the dining experience even more rewarding.
Key Highlights of the Mobile Ordering Service:
- - Quick Pick-Up: Orders can be placed swiftly even without membership registration, allowing immediate access to the service.
- - Order at Your Own Pace: No need to stand in line; customers can comfortably order while seated.
- - Notification of Readiness: Customers will receive a LINE message informing them when their order is prepared for pickup.
- - Points for Members: Accumulated points can be used for future purchases, enhancing customer loyalty.
Wide Range of Offerings
The mobile ordering service covers a wide variety of products including customizable drinks, beloved pastries, and classic packed deli items such as jambalaya and sandwiches. This allows customers to enjoy their favorites according to their preferences and occasions.
Exciting Limited-Time Promotion
In celebration of the launch, from March 4 to March 31, a special campaign will offer size upgrades for the fresh juice made from seasonal Amaou strawberries when ordered via mobile. The two available flavors include:
1.
Amaou Strawberry Juice: A straight-up indulgence using 100% fresh Amaou strawberries, balancing sweetness and acidity perfectly, and providing a juicy experience rich in flavor.
2.
Amaou and Lychee Juice: This blend combines the sweetness of Amaou strawberries with the exotic, tropical notes of lychee, creating a refreshing drink perfect for spring.
To participate in the size upgrade campaign, customers simply need to select the applicable products when placing their orders through mobile.
Service Overview
- - Start Date: March 4, 2026
- - Participating Locations: Available at 38 locations including cafes and select market stores in Roppongi, Shinagawa, Shinjuku, and many others throughout Japan.
- - Payment Methods: Accessible via online payment options including credit cards, Apple Pay, and Google Pay, with the ability for members to redeem points.
- - Service Features: The platform will allow customers to enjoy a diverse selection of drinks, pastries, and deli items with ease.
As part of the campaign, the freshly made
Amaou Strawberry Juice will be on sale until April 15, providing a delightful addition to the spring menu.
About DEAN & DELUCA
Established in 1977 in New York's SoHo, DEAN & DELUCA is a gourmet grocery store that has redefined the food shopping experience. The brand launched its first store in Japan in 2003 and currently operates multiple locations across the country. As it approaches the 50th anniversary of its founding, DEAN & DELUCA continues to thrive as a cultural ambassador of food, promoting culinary diversity and the pleasure of eating.