Introduction
Persol Business Process Design, a company under the Persol Group, based in Minato, Tokyo, has officially launched its "Aggregation Support Services" aimed at power generation companies entering the demand-supply adjustment market and capacity market. This strategic move is designed to assist these entities in various operational tasks including energy bidding, demand confirmation, invoicing processes, and system monitoring, facilitating a smoother transition into these dynamic energy markets.
What is the Aggregation Support Service?
The Aggregation Support Service is a comprehensive offering that aims to streamline complex business processes, especially for companies facing significant time constraints. By utilizing a specialized team, the service enhances operational quality, compliance with market rules, and alleviates the workload of personnel involved in these crucial processes, effectively minimizing risks associated with non-compliance. This allows power generation companies to focus their efforts on core operational activities.
Background
The rapid adoption of renewable energy sources and the advancement of decarbonization policies worldwide have underscored the need for flexibility within the entire power system. Established in 2021, the demand-supply adjustment market necessitates real-time balance management between electricity demand and supply, requiring various stakeholders to engage in flexible and efficient trading operations. Power generation companies are compelled to participate according to market rules encompassing bidding, operational reporting, and financial settlement—processes that demand high specialization and accuracy.
Given these circumstances, Persol Business Process Design has drawn from over a decade of experience supporting numerous private enterprises and national projects in the environmental and energy sectors. The knowledge gained equips them to provide extensive assistance in demand-supply management and capacity market operations as needs continue to escalate.
Services Offered
The newly introduced service is structured to address various challenges companies face and is delivered by a team of professionals with robust BPO experience within the energy sector. This partnership approach is expected to significantly reduce workloads while improving the quality of services offered. The key offerings include:
Demand-Supply Adjustment Market Support
- - Bidding Operations: Registering bidding amounts and quantities in the MMS (Market Management System) while ensuring accurate tracking of power generation.
- - Non-Substitution Application Handling: Preparing and submitting documentation when power sources cannot be substituted.
- - Demand Confirmation: Managing confirmations for primary to tertiary adjustment powers.
- - Generation Plan Registration: Inputting power generation plans, including battery storage resources, into the MMS.
- - Excess Capacity Planning: Recording excess capacity plans and reasons for unavailability.
- - Settlement Operations: Calculating projected settlement amounts on a daily, weekly, and monthly basis.
Capacity Market Support
- - Registration Support: Assisting in the documentation and registration of power generation units into the capacity market.
- - Expected Capacity Registration: Creating and submitting necessary capacity calculation documents.
- - Bidding Operations: Compiling documentation for bidding qualifications and managing the bidding registration and outcome analysis.
- - Post-Bid Support: Timely uploading of capacity documents post-bidding.
System Monitoring Support
- - EMS Monitoring: 24/7 oversight of Energy Management Systems and tools related to power market operations.
- - Data Verification: Confirming sent data from electricity metering systems and reporting issues to partnering equipment companies.
Unique Features
The service prides itself on:
- - Knowledge Accumulation for Quality Improvement: By servicing multiple businesses, Persol is able to gather insights and improve the quality of handling less frequent tasks like non-substitution requests.
- - Cost Reductions: Ongoing monitoring conducted 24/7 reduces the need for shift-based staffing, leading to substantial savings in personnel costs.
- - Dedicated Expertise: A specialized team of around 30 professionals continuously supports clients, with plans to further enhance staff capabilities.
Future Outlook
Moving forward, Persol aims to extend its support beyond just bidding and demand confirmation to envelop full operational support for power generation facilities. This expansion is strategic in providing a conducive environment for power generators to concentrate on their core business operations, notably in Energy Resource Aggregation Business (ERAB), which aligns with market demands for a balanced energy supply.
About Persol Business Process Design
Recognized for its three core strengths—process design, organizational talent management, and workforce development—Persol Business Process Design integrates technology such as AI to deliver tailored BPO services that meet client needs. The mission is to innovate workplaces and foster environments conducive to productivity, ultimately contributing to societal betterment through its visionary approach: "Let’s work and smile together."
For more details, visit:
Persol Business Process Design