#Japan #Osaka #PayCAS #Wakumy #Symview

Overview of the Clinic DX Experience Showroom

The Clinic DX Experience Showroom was recently held in Osaka by SB C&S, introducing the groundbreaking POS system tailored specifically for clinics, PayCAS POS for Clinic. This event demonstrated a comprehensive solution that integrates various digital tools aimed at simplifying the management of patient appointments and billing processes in medical facilities.

This innovative showcase presented several critical components that enhance the efficiency of clinic operations. The PayCAS cashless payment service works in conjunction with Wakumy, a booking system from Layered, and Symview, a digital pre-consultation questionnaire tool. Furthermore, the Medicom-HRf Hybrid Cloud, an electronic medical record (EMR) system provided by WeMeX, is also integrated to provide a seamless digital experience from appointment scheduling to payment settlements. The purpose of the event was to demonstrate how these systems can be interlinked to improve both staff workflow and patient satisfaction.

Target Audience

The event primarily attracted clinic staff interested in modernizing their operational systems. Participants consisted of medical professionals who were either already utilizing appointment or EMR systems and were contemplating the adoption of cashless payment methods, or those who were still assessing various systems for their clinics. The event featured live demonstrations to convey the practical benefits of using these technologies collaboratively.

Participant Feedback

The responses from attendees were overwhelmingly positive. Many noted how insightful it was to experience the entire workflow, from patient check-in to payment, through hands-on interaction with the actual systems. A participant voiced, “Having the chance to operate real systems made it easy to grasp the entire process and envision the changes post-implementation.” Another attendee expressed appreciation for witnessing the essential integrations firsthand, stating, “It was a rare opportunity to see how various systems can work together.”

Several participants emphasized that the ease of use they observed made them more comfortable considering the implementation of cashless payments, lowering the perceived barriers associated with such transitions. The improvements in reducing the workload for reception staff while simultaneously enhancing patients’ convenience stood out as a key takeaway for many.

SB C&S's Commitment

Looking forward, SB C&S is committed to further promoting digital transformation in the healthcare sector through the functionalities of PayCAS POS for Clinics. The company aims to continually innovate and provide solutions that integrate seamlessly within existing healthcare infrastructures, supporting medical professionals in delivering higher-quality patient care.

Systems Presented at the Event

1. Wakumy - A modern appointment system. More information can be found at Wakumy Site.
2. Symview - A digital pre-consultation questionnaire tool. Details available on the Symview Site.
3. Medicom-HRf Hybrid Cloud - A hybrid electronic medical record system. Additional details can be accessed via the Medicom Site.

About SB C&S

SB C&S develops PayCAS, an innovative cashless payment service that supports over 30 payment brands on a single device, allowing transactions via credit cards, electronic money, and QR codes. The design of the system optimizes the cash register area, making it less cluttered while promoting efficiency, which ultimately reduces the time required for billing operations.

For more information, visit PayCAS Site.

About Layered

Layered focuses on supporting clinics through digital transformation and enhancing Japan's primary healthcare delivery. Their product offerings include various systems aimed at streamlining the patient journey. The company emphasizes interoperability between its products, fostering smooth collaborative use throughout medical facilities. More details can be found at Layered.

About WeMeX

WeMeX is a subsidiary of PHC Holdings Corporation that engages in the global healthcare market. The company, founded in April 2023, offers a range of solutions, including medical software and EMR systems. WeMeX is dedicated to promoting ‘Healthcare DX’ in Japan, focusing on enhancing medical services for patients while improving efficiency for healthcare professionals. Learn more at WeMeX.