LeapXpert Launches Platform 3.0 to Revolutionize Enterprise Communication
LeapXpert Launches Platform 3.0 to Revolutionize Enterprise Communication
LeapXpert, a leader in Responsible Business Communication, has unveiled its latest innovation, the Communications Platform 3.0, which aims to transform the way enterprises communicate. This state-of-the-art platform is designed to govern, automate, and intelligently activate client conversations across prominent messaging channels including WhatsApp, iMessage, SMS, RCS, Telegram, WeChat, Signal, and LINE.
At the heart of this new release is the Productivity Pack. This feature harnesses the power of AI to deliver Communication Data Intelligence, automating workflows, and enabling companies to drive insightful business actions from real-time communications. Essentially, Communication Platform 3.0 marks a shift from mere message compliance to leveraging underlying data for enhancing organizational productivity. It empowers businesses to gain insights, automate processes, and convert every interaction into tangible business value.
A Paradigm Shift in Enterprise Communication
Dima Gutzeit, Founder and CEO of LeapXpert, explains the platform's significance, noting that it represents a turning point in how enterprises approach communication. “Hundreds of enterprises have transitioned to modern messaging platforms, and they now possess a wealth of unused communication data. This release allows them to transform that data into governed intelligence and real productivity,” he states.
According to the 2025 Gartner® Magic Quadrant™, a significant transformation is occurring among enterprises regarding communication governance. The report indicates that by 2029, 30% of enterprises will adopt a proactive approach to digital communications governance, a substantial increase from less than 10% in 2025. Furthermore, it predicts that by 2030, a staggering 70% of enterprises utilizing Digital Communications Governance and Archiving (DCGA) solutions will incorporate AI-driven features due to rising data complexity and governance demands.
Key Features of the LeapXpert 3.0
LeapXpert 3.0 introduces three pivotal components that stand out in the enterprise communication landscape:
1. LeapXpert Signals: Harnessing Communication Data Intelligence
LeapXpert Signals leverages company-wide conversations and dynamics to create actionable data. This feature discerns patterns in sentiment and topics, revealing client needs and potential revenue opportunities. The result is data-driven engagement that respects privacy and governance.
2. Communication Workflows: Real-Time Automation and Orchestration
The new Communication Workflows tool streamlines client interactions by allowing enterprise teams to independently design and implement workflows, such as approvals, order confirmations, and information collection, across various messaging channels. With user-friendly configuration tools, these workflows can be deployed in mere hours, enhancing decision-making speed, minimizing risks, and maintaining governance seamlessly.
3. Maxen: The Client Intelligence App
An upgrade to the Maxen app offers client-facing employees an integrated view of their communications, enhancing their ability to engage with clients effectively. It consolidates messages, notes, emails, and calendar events, ensuring that each interaction is productive and compliant with enterprise regulations.
LeapXpert's Promising Future
This new release caps a landmark year for LeapXpert, where they secured Series B funding, formed strategic partnerships, and achieved remarkable recognition, including three awards at the UC 2025 Awards. Their commitment to innovation continues as they deepen integrations with platforms like Microsoft, making significant advancements including features like WhatsApp-to-Microsoft Teams voice calls.
As LeapXpert enters 2026, it is poised to redefine the next decade of responsible and intelligent enterprise communication, helping organizations understand and utilize their communication data effectively. This approach not only minimizes risks but also enhances productivity and delivers measurable business outcomes.
About LeapXpert
LeapXpert specializes in Responsible Business Communication, allowing enterprise employees to securely communicate with third parties via consumer messaging platforms while ensuring compliance. As a trusted innovator, LeapXpert is dedicated to redefining enterprise communication at scale.
For more information, visit LeapXpert.com.
Topics Business Technology）
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