San Holdings Plan
2025-07-10 03:19:44

San Holdings Unveils Ambitious Medium-Term Management Plan for Future Growth

The medium-term plan (2025-2027) not only targets growth but also focuses on enhancing service quality and maintaining governance structures to evolve into a company that provides satisfaction and emotional engagement. The management strives to expand its presence in major cities across the country through both self-operated openings and mergers and acquisitions (M&A). This approach aims to contribute to society by offering services that resonate with the realities of a 100-year life expectancy.

Key Strategies for 2025-2027



  • - Growth Initiatives: San Holdings is committed to expanding its core funeral services, particularly through family-focused brands like "Ending House" and "Family Funeral of Famille." The company plans to broaden its operational territories nationwide, supported by both new openings and strategic partnerships via M&A.

  • - Life-Ending Support Services: The expansion of life-ending support services is a priority, providing comprehensive assistance from pre-funeral arrangements to post-funeral activities. This will involve growing existing services along with the introduction of high-value services tailored to customer needs, thus ensuring prolonged family support.

  • - Quality Improvement: With a mission to become the best in terms of customer satisfaction and emotional deliverance, San Holdings is investing in strengthening its quality management systems. By focusing on feedback from customer surveys and training personnel rapidly, they aim to provide high-quality, value-added services.

Emphasis on Transformation



  • - Integration with Kizuna Holdings: A significant part of the upcoming strategy involves the integration of Kizuna Holdings, which will facilitate the sharing of expertise and optimization of overlapping functions, ultimately enhancing service quality in family funerals.

  • - Operational Efficiency: San Holdings plans to shift its fiscal year from March to August, aiming to mitigate seasonal fluctuations in business performance, thus streamlining operational and financial management.

Commitment to Sustainability



San Holdings recognizes the importance of sustainable practices and is committed to improving its capital efficiency, aiming for a PBR above 1. The company will focus on cultivating human capital, providing ongoing training and development, and enhancing its engagement with employees.
Additionally, efforts aligned with ESG initiatives will contribute to the resolution of social issues, including climate change and grief care support for families.

Looking Ahead



The key performance indicators for the coming years will include a target return on equity (ROE) of over 8% and an emphasis on creating cash flow. More specific numerical goals will be detailed following the integration with Kizuna Holdings and the fiscal year adjustment in August 2025.

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Conclusion



San Holdings Inc. stands as a pivotal entity within the funeral industry in Japan, with a rich history of over 90 years. With its newly outlined management plan, the company is not only poised for growth but also aims to redefine the expectations of funeral services, ensuring that every farewell is filled with dignity and respect.


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Topics Consumer Products & Retail)

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