#USA #New York #AI Agent #Medsender #MAIRA

Medsender Launches Enhanced AI Voice Agent MAIRA

In a move that promises to transform the landscape of healthcare communications, Medsender® has announced a significant upgrade to its AI-driven voice agent, MAIRA™. This enhanced virtual receptionist is designed to provide 24/7 support for patients and streamline administrative responsibilities for healthcare providers. The improvements introduced in this latest version aim to boost operational efficiency while ensuring a superior patient experience.

Key Features of the Upgraded MAIRA

The newly enhanced MAIRA voice agent is equipped with several cutting-edge features:

• - Advanced Call Handling: The new version of MAIRA reduces call handling time by up to 80%, meaning healthcare staff can focus more on their core responsibilities.

• - Natural Dialogue: The upgrade includes improvements in voice quality, making interactions more human-like. This advancement not only enhances patient satisfaction but also minimizes frustration with automated systems.

• - Integration with EHRs: MAIRA boasts deeper integrations with electronic health record (EHR) systems, enabling seamless data synchronization. This ensures that patient information is always up to date, enhancing communication between healthcare facilities and patients.

• - Multilingual Support: With capabilities in nearly 20 languages, MAIRA allows practices to extend their reach to a wider patient base, promoting inclusivity in healthcare services.

• - Call Analytics: The AI-powered analytics feature provides insights into call patterns, patient satisfaction levels, and compliance ratings, helping healthcare practices to continuously improve their services.

According to Jessica Edwards, DO, founder and CEO of Zara Medical—a hybrid practice operating in multiple states—MAIRA has effectively reduced the burden on staff by managing a significant volume of calls, thereby improving efficiency and allowing for better patient-care practices.

The Impact of AI in Healthcare

The healthcare sector continues to evolve with advances in artificial intelligence. Research from Mordor Intelligence predicts that the market for clinical workflow solutions will grow from approximately $15.83 billion to around $30 billion by 2030. This growth signals an increasing investment in technologies that can enhance patient care and operational workflows. Zain Qayyum, co-founder and co-CEO of Medsender, emphasizes the necessity for healthcare entities—regardless of size—to harness AI technology to optimize their operations and prepare for the expanding capabilities that AI offers.

Availability and Adaptation

The improved MAIRA is now available as a standalone SaaS offering or integrated with the Medsender platform. For existing customers, the upgrade comes at no additional charge, allowing practices to quickly implement the new features and experience the enhanced performance nearly immediately. Medsender caters to healthcare providers of all sizes, from solo practitioners to large multi-location enterprises, ensuring that every provider can benefit from its AI-driven solutions.

In conclusion, as healthcare systems globally face increasing pressures, the adoption of AI solutions like MAIRA can help bridge the gap, facilitating smoother patient interactions and alleviating administrative burdens. For those interested in experiencing the capabilities of this advanced AI voice agent, a demo can be arranged via the Medsender website. As the voice of healthcare evolves, Medsender's MAIRA stands at the forefront, ready to redefine how practices engage with their patients.