Comprehensive Elderly Care for NRIs
Policybazaar, in collaboration with its partner insurers, has taken an important step toward alleviating the worries of Non-Resident Indians (NRIs) regarding the well-being of their senior citizen parents living in India. This initiative is part of the newly introduced
NRI Care Program, aims to provide extensive support and peace of mind.
Understanding the Needs of NRIs
With a significant percentage of NRIs originating from the Gulf region, along with many from the USA and Canada, there is a pressing need for quality care services for their elderly parents in India. Research shows that about 50% of NRIs prioritize the safety and comfort of their senior family members. Resultantly, over 70% of NRIs are seeking help in identifying the right healthcare providers, managing hospitalization, and ensuring a hassle-free claims process.
Key Features of the NRI Care Program
Emergency and Concierge Support
The program offers a
24/7 emergency helpline, which is vital during critical times. NRIs can rely on this service to ensure timely assistance. Additionally, the concierge services help handle essential documentation and procedures seamlessly, allowing NRIs to focus on their loved ones.
Comprehensive Healthcare Management
The NRI Care Program facilitates convenient healthcare management. With services like
doctors on call, personalized medical consultations, ambulance services, and guidance in selecting appropriate hospitals, NRIs can rest assured that their parents' health is managed effectively. Consultations with psychologists and physiotherapists are also part of the offering, catering to physical and mental well-being.
Social Engagement and Wellness Activities
The initiative goes beyond health care, introducing activities that promote social engagement among seniors. These engagements aim to keep the elderly active and emotionally connected, supported by counseling services when needed. This holistic approach emphasizes the importance of social well-being alongside physical health.
Streamlined Claims Support
One of the most unique aspects of the NRI Care Program is its
on-ground claim support service. In emergencies, assistance is promised within just 30 minutes, making the often stressful claims process more manageable for senior citizens and their families. This personalized support reflects Policybazaar's commitment to alleviating the burdens faced by NRIs.
Empowering NRIs for Better Elder Care
Sarbvir Singh, Joint Group CEO at PB Fintech, emphasizes the goal of making NRIs' experiences worry-free by ensuring exceptional care for their families back in India. The initiative recognizes the dual responsibility NRIs face in managing their professional lives abroad while ensuring their families are well cared for.
Head of Health Insurance at Policybazaar, Siddharth Singhal, elaborates on how the program seeks to bridge the crucial gap for NRIs, providing an essential mix of empathy and practicality that is tailored to the needs of elderly care.
Through this proactive and thoughtful approach, Policybazaar aims to empower NRIs, ensuring that their elderly families are treated with dignity, receive comprehensive care, and enjoy fulfilling lives despite geographical distances.
Conclusion
In an increasingly globalized world, where families often find themselves living oceans apart, solutions like the NRI Care Program by Policybazaar pave the way for innovative and compassionate elder care services. With its comprehensive offerings, it supports not just the health of senior citizens, but also the peace of mind of their loved ones abroad, setting a high standard in the eldercare services landscape.