Seamless Lost Item Search in the Tama Area with Find Chat Network Expansion
In a major development for commuters in the Tama area, a seamless lost item search service is set to launch on August 19, 2026. This initiative is spearheaded by Find, Inc., the company behind the cloud-based lost item solution 'Find Cloud.' With this expansion, the lost item inquiry network has grown to include four new participants: Keio Railway, Nishi Tokyo Bus, Tama Urban Monorail, and Tachikawa Bus. The collaboration among various transportation services will vastly improve the chances of recovering lost items while also alleviating the hassle for commuters.
Previously, individuals who lost items often had to contact each service provider individually, making the process laborious and time-consuming. Find Chat was introduced in December 2025 as a comprehensive search service that allows users to submit inquiries about their lost items across multiple transportation companies and venues with just one request. By simply selecting the possible locations where the item might have been lost, users can receive responses swiftly from the operators who perform the cross-checking. This provides significant relief to both the item owners and the service providers.
As of the launch date, the Find Chat network will encompass a total of 39 service providers nationwide. This initiative promises to reduce the burden on both parties and facilitate a smooth return process for lost items.
List of Participating Companies in the Cross-Search Service (As of August 19)
(Note: Some companies' names are not publicly disclosed.)
Users can access the Find Chat service via each participating company’s lost item webpage.
About Find Cloud
The 'Find Cloud' service addresses the concerns of lost item owners by leveraging cutting-edge technology to enhance convenience. This service not only improves the recovery rate of lost items but also streamlines administrative tasks involving item management. By fostering communication between users and service providers, including police stations when necessary, Find Cloud aims to create an efficient, integrated system for lost item recovery.
The collaboration among transport companies, commercial facilities, and attractions promotes a prompt and effective process for locating lost items, ultimately contributing to heightened user satisfaction and building trust between the service providers and their customers.
Company Overview of Find, Inc.
Company Overview of Keio Corporation
Company Overview of Nishi Tokyo Bus
Company Overview of Tama Urban Monorail
Company Overview of Tachikawa Bus
Previously, individuals who lost items often had to contact each service provider individually, making the process laborious and time-consuming. Find Chat was introduced in December 2025 as a comprehensive search service that allows users to submit inquiries about their lost items across multiple transportation companies and venues with just one request. By simply selecting the possible locations where the item might have been lost, users can receive responses swiftly from the operators who perform the cross-checking. This provides significant relief to both the item owners and the service providers.
As of the launch date, the Find Chat network will encompass a total of 39 service providers nationwide. This initiative promises to reduce the burden on both parties and facilitate a smooth return process for lost items.
List of Participating Companies in the Cross-Search Service (As of August 19)
- - Hokkaido Region: Sapporo City Transportation Bureau, Hokkaido Airport Co.
- - Kanto Region: Keio Corporation, Nishi Tokyo Bus, Tama Urban Monorail, Tachikawa Bus, etc.
- - Kansai Region: JR West Japan SC Development, Daimaru Matsuzakaya Department Stores, etc.
(Note: Some companies' names are not publicly disclosed.)
Users can access the Find Chat service via each participating company’s lost item webpage.
About Find Cloud
The 'Find Cloud' service addresses the concerns of lost item owners by leveraging cutting-edge technology to enhance convenience. This service not only improves the recovery rate of lost items but also streamlines administrative tasks involving item management. By fostering communication between users and service providers, including police stations when necessary, Find Cloud aims to create an efficient, integrated system for lost item recovery.
The collaboration among transport companies, commercial facilities, and attractions promotes a prompt and effective process for locating lost items, ultimately contributing to heightened user satisfaction and building trust between the service providers and their customers.
Company Overview of Find, Inc.
- - CEO: Akira Takashima
- - Headquarters: 3-13-3 Nishi-Shinbashi, Minato, Tokyo
- - Capital: 10 million yen
- - Business: Development, provision, and operation of 'Find Cloud' and related services.
- - Website: Find Inc.
Company Overview of Keio Corporation
- - President: Tomohito Tomura
- - Headquarters: 1-9-1 Sekido, Tama, Tokyo
- - Capital: 59 billion 230 million yen
- - Business: Railway operations, rental of land and buildings, and more.
- - Website: Keio Railway
Company Overview of Nishi Tokyo Bus
- - President: Takagi Tamotsu
- - Headquarters: 3-1-7 Myojincho, Hachioji, Tokyo
- - Capital: 100 million yen (100% funded by Keio Corporation)
- - Business: Passenger transport services.
- - Website: Nishi Tokyo Bus
Company Overview of Tama Urban Monorail
- - President: Koji Okayama
- - Headquarters: 1078-92 Izumi-cho, Tachikawa, Tokyo
- - Capital: 100 million yen
- - Business: General transportation based on the Ordinance Concerning Rail Transportation.
- - Website: Tama Urban Monorail
Company Overview of Tachikawa Bus
- - President: Satoshi Suzuki
- - Headquarters: 2-27-27 Takamatsu-cho, Tachikawa, Tokyo
- - Capital: 200 million yen
- - Business: General passenger transport services.
- - Website: Tachikawa Bus
Topics Consumer Products & Retail）
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