#Japan #Tokyo #Hibiya Kadan #Mobile Ordering #L.B.B. Cloud

Hibiya Kadan Revamps Mobile Ordering Service for a Seamless Blooms Experience

As we move towards a mobile-driven world, Hibiya Kadan, a renowned floral company based in Tokyo, is taking significant steps to enhance its mobile ordering service. Partnering with LBB, they are launching an improved mobile platform on February 9, 2026, that allows customers to select and purchase floral arrangements directly from their smartphones, with a streamlined pickup process at their retail locations.

Since introducing its mobile order system in 2022, Hibiya Kadan has witnessed an incredible growth rate of about 150% in usage. This surge in demand has prompted the company to enhance the user experience by incorporating numerous new features to simplify the ordering process. Customers can now enjoy a more visual shopping experience, where they can easily choose floral arrangements based on images, specify wrapping preferences, and even place multiple orders concurrently.

Enhancements to the Service

The upcoming upgrades aim to break down barriers associated with ordering flowers, addressing challenges such as complexity and time constraints in the purchasing process. Here are some key features that will significantly improve customer interaction:

• - ### Intuitive User Interface

The redesigned mobile order platform will feature a user-friendly interface, allowing customers to browse products categorized by purpose visually. This visual representation makes it easier for first-time users to navigate and confidently place an order without confusion.

• - ### Customizable Wrapping Options

Hibiya Kadan has introduced color customization for flower wrapping, enabling customers to choose colors that reflect the recipient's personality or perhaps their favorite hue. This additional option allows for a more personal touch in floral gifting.

• - ### Expanded Payment Options

The new mobile service will support various payment methods, including the popular PayPay. Customers can now place bulk orders and pay easily, accommodating everyone from students to business professionals without the hassle of credit card restrictions or long queues at the store. The system allows for payment in advance, ensuring a quick pickup experience without waiting in line on the actual day.

Future Prospects

Looking ahead, Hibiya Kadan plans to implement further updates to cater to an even broader range of customer needs through L.B.B. Cloud:

• - Multilingual Support: To enhance accessibility for international customers and respond to inbound tourism, a multilingual feature will be integrated into the platform.
• - Addition of Payment Services: New domestic and international payment services will be introduced to ensure all customers find a payment option that works for them.
• - Video Product Introductions: To bridge the gap that static images sometimes create, Hibiya Kadan is considering adding video content that showcases the dimensions and characteristics of flowers more authentically and effectively.

Hibiya Kadan’s initiative recognizes that some customers prefer personalized consultations while others appreciate the convenience of mobile ordering. By expanding their service offerings, they are committed to providing a comfortable and enjoyable experience that caters to diverse preferences across their customer base.

Overview of the Mobile Ordering Service Update

• - Launch Date: February 9, 2026
• - Participating Stores: Hibiya Kadan and Hibiya-Kadan Style locations nationwide (some stores excluded)
• - Order Cut-off: Orders will be accepted as per store-specific timing, with a minimum of 3 hours required before pickup.
• - Payment Methods: Customers can pay via PayPay or various credit cards.
• - How to Order: Access the mobile order service directly from the store's webpage without requiring member registration.

For more details, please visit the Hibiya Kadan mobile order service page here and check the latest updates as the launch date approaches.