#USA #Patient Engagement #Fort Washington #Office Practicum #Pediatric Practices

Office Practicum Launches Patient Engagement Solutions at Engage 2025

Office Practicum, a frontrunner in pediatric healthcare technology, recently unveiled a suite of innovative patient engagement solutions at its annual Engage user conference held in Fort Washington, PA. This new offering aims to streamline operational processes and enhance the overall patient experience for pediatric practices across the country.

The comprehensive suite includes several key features such as Patient Check-In, Self-Scheduling, and significant enhancements to the OP Patient Portal and Opie AI™. These innovations are designed to significantly reduce administrative burdens on pediatric providers, allowing them to focus more on delivering quality care to their patients. As Gretch Ellis, Chief Product Officer of Office Practicum, stated, "Innovation is at the heart of everything we do. Our recent solutions in patient engagement are aimed at reducing complexity and enhancing the quality of care providers can offer."

Transforming the Patient Experience with Technology

Among the standout features is the Patient Check-In solution, which reimagines the traditional check-in process. Gone are the days of clipboards and paperwork; instead, parents can now digitally review and update demographic information, verify insurance details, upload new insurance cards, and manage account balances at any time from anywhere. This feature not only minimizes congestion in the waiting area but also boosts staff productivity and enhances revenue collection for pediatric practices.

Kateri Haskett, CEO of Pediatric Associates of Northern Kentucky, PSC, commented on these advancements: "Over the past year, we've seen a remarkable number of new products and enhancements from OP. They have been well thought out and have effectively helped us adapt to technological changes while streamlining our workflows. With these solutions, we are able to maintain efficiency without necessarily increasing our support staff as we bring on more providers."

A notable addition is the Self-Scheduling capability, which empowers parents to book their child's appointments directly through the OP Patient Portal. Parents can take advantage of this feature anytime, resulting in improved patient satisfaction due to the elimination of wait times, along with a reduction in no-show rates and pressures on staff.

Real-World Impact on Families

Office Practicum aims to foster a supportive environment for both parents and children. One parent highlighted how invaluable these solutions have been to their routine: "I absolutely love being able to do everything from my phone — check-in, forms, surveys — whenever it works for me. It saves so much time and stress! As a parent, it’s amazing to have that kind of flexibility right at my fingertips!"

Innovations in AI for Pediatric Documentation

In addition to patient engagement tools, Office Practicum expanded its Opie AI offerings. Unlike traditional scribing tools, Opie AI provides a comprehensive documentation solution tailored specifically for pediatric practices. It includes features such as ambient AI scribing, customizable note formats designed for pediatric needs, coding suggestions, and even Spanish translation capabilities. More developments are planned for the near future to enhance the usability of these tools.

Office Practicum's commitment to simplifying the complexities faced by independent pediatric practices has never been stronger. Their platform, which encompasses EHR, practice management, revenue cycle management, and now advanced patient engagement solutions, serves to support pediatricians in delivering exceptional care.

Conclusion

As Office Practicum continues to innovate and expand its offerings, the company reinforces its mission to empower pediatric practices everywhere. By harnessing the power of technology, they are making strides toward eliminating the administrative hurdles that come with patient care, allowing practitioners to dedicate more time to their patients. For healthcare providers looking to improve their operational efficiency and enhance patient satisfaction, Office Practicum’s latest offerings present a promising solution. To learn more about their services and solutions, visit www.officepracticum.com.