#Japan #Tokyo #AI Assistant #VideoTouch #Learning Tool

VideoTouch Unveils AI Assistant Feature for Enhanced Learning

VideoTouch Inc., headquartered in Shibuya, Tokyo, has announced the launch of its latest feature, the AI Assistant, on December 1, 2025. This innovative addition to their AI integration platform aims to bolster the learning environment within contact centers by automating content creation and improving the efficiency of self-learning processes. The AI Assistant incorporates two crucial functionalities: AI Test Generation and AI Table of Contents Generation.

The Need for Improved Learning Environments

In the rapidly evolving landscape of contact centers, there is an increasing demand for operators to possess advanced communication skills to manage complex inquiries and complaints. With the digitalization of training programs, many organizations face challenges in integrating knowledge acquisition with practical training. This often leads to insufficient understanding and opportunities for repetition among participants. The use of on-demand video training has highlighted difficulties, as learners frequently end without clarity on essential learning points or understanding comprehension checks.

VideoTouch seeks to close this gap by providing a complete development cycle that integrates video knowledge acquisition with AI role-playing to create a comprehensive environment for autonomous growth. The newly launched AI Assistant feature focuses on enhancing the learning experience, enabling learners to engage in repeated study without confusion. Moreover, it allows training managers to concentrate on more fundamental aspects of development without the distraction of manual content creation tasks.

Features of AI Assistant

1. AI Test Generation

The AI Test Generation function analyzes the audio and video content to automatically generate assessments aimed at verifying understanding. This goes beyond mere automation of question creation; it facilitates a cycle of repetition, enabling learners to confirm their comprehension and return to pivotal content as needed. The key features include:

• - Automated creation of appropriate test questions based on video content.
• - Multiple-choice format with correct/incorrect assessments.
• - Automatically generated review points that explain the answers and highlight key learning aspects.
• - Direct links to relevant video timestamps for quick reference during reviews.
• - User-friendly editing options for generated questions.
• - Instant start and completion of question generation in under a minute.

2. AI Table of Contents Generation

The AI Table of Contents Generation functionality analyzes video content to create an automated index that lists the start time and topics of each section. It organizes the video structure smoothly, allowing learners to navigate through the knowledge systematically. This feature serves as a navigation tool, enabling viewers to access specific sections quickly and study at their own pace. Essentials include:

• - Analysis of video content for an automated index with section start times and descriptions.
• - Brief and concise entries limited to 80 characters each.
• - Edit-friendly interface for reviewing and modifying the index.
• - Significant time savings in creating an index, enabling learners to grasp the overall structure quickly and access desired segments seamlessly.

Pricing Plans

This feature is offered as a paid option for existing VideoTouch customers. For detailed pricing and packages, inquiries can be made via the official URL provided.

Upcoming Online Conference

On December 4, 2025, VideoTouch will conduct an online conference titled “2025 Overview and Future Outlook! Strategies for Successful Contact Centers with AI and Digital Transformation.” This event will convene 17 leading companies to discuss state-of-the-art strategies for contact center management, including the use of generative AI, automated knowledge sharing, and education digital transformation. VideoTouch will present a case study on how to reduce training workload by approximately 90% while decreasing employee turnover, along with insights on building a learning environment that fosters self-directed growth through videos and AI.

Event Details:

• - Name: 2025 Overview and Future Outlook! Successful Strategies for AI and Digital Transformation in Contact Centers
• - Date: December 4, 2025, from 10:00 AM to 4:30 PM
• - Format: Online via Zoom (Free Entry)
• - Capacity: 1,000 participants
• - Registration: Register Here

About VideoTouch

VideoTouch is an AI-integrated platform designed to empower conversations by fusing human expertise with AI capabilities. It provides a seamless cycle of learning, training, and assessment, aimed at elevating conversation quality and generating business results in contact centers, ranging from large to small enterprises.
For further information, visit VideoTouch Main Site or explore AI Roleplay and Case Studies.

Company Overview:

• - Name: VideoTouch Inc.
• - Location: LAIDOUT SHIBUYA, 1-15-12 Shibuya, Tokyo
• - CEO: Yuta Uesaka
• - Established: April 2013
• - Business Focus: Development and operation of AI integration platforms tailored for contact center training.
• - Major Shareholder: PKSHA Technology
• - Corporate Site: Corporate

For media inquiries, please contact:
VideoTouch Press Contact: Takahashi
Email: [email protected]