#Japan #Tokyo #AI Market #Voice AI #Verbex

AI Market and Verbex Join Forces

In an exciting development for the AI sector, BizTech Co., Ltd., located in Toshima, Tokyo, has partnered with Verbex Co., Ltd. from Shibuya, Tokyo. This collaboration aims to elevate the capabilities of AI Market's concierge service, which helps businesses select optimal AI firms and services. With the rise in inquiries regarding the automation of customer interactions, this partnership is set to make waves.

What is AI Market?

AI Market is a concierge service with over 1,000 successful introductions to AI companies. It caters to businesses considering AI implementation to optimize their operations. From strategy consultations to identifying suitable partners, AI Market is there for companies in need of guidance on their AI journeys.

Introducing Verbex

Verbex, under the tagline "Connecting the World through Voice," specializes in developing advanced voice AI agents. Their voice technology allows natural, human-like dialogue, streamlining various telephone operations such as booking, inquiries, payment confirmations, and outbound calls. This capability is especially crucial as businesses face challenges with staffing and efficiency in call centers.

Key Features of Verbex

One of the standout traits of Verbex's services is the seamless conversation experience, allowing users, regardless of technical expertise, to design conversational flows that align with their business needs. By leveraging an innovative AI engine, Verbex achieves low-latency voice interaction, enabling two-way conversations that feel natural. This flexibility is crucial for tackling issues faced by call centers, such as personnel shortages and inconsistent response quality.

Furthermore, Verbex guarantees round-the-clock operation, adapting to fluctuating call volumes during peak times, which can be crucial for sectors like utilities during the relocation season or funeral services requiring nighttime support.

Applications Across Industries

The integration of Verbex into call center operations seeks to enhance response capabilities and reduce missed opportunities. For instance, in direct-to-home television sales, Verbex increases incoming call capacity, allowing businesses to maximize their sales potential. Additionally, Verbex is finding applications beyond call centers, such as in hotel front desks and public transportation inquiries, as businesses recognize the value of voice interface technology.

Collaborative Goals

The partnership between AI Market and Verbex aims to address the increasing demand for automating customer service. With many businesses expressing the need for efficient voice AI services without compromising conversation quality, this initiative offers a promising solution. AI Market will facilitate the introduction of Verbex’s voice AI agents to enhance efficiency in phone operations, expand response capabilities, and help businesses manage staffing costs more effectively.

Call to Action for AI Market ExCon 2026

In an exciting announcement, AI Market will host the AI Market ExCon 2026 on June 2, showcasing AI-related innovations and solutions at Bellesalle Shiodome. They are welcoming exhibitors and sponsors to connect with potential clients and showcase their AI offerings. This event aims to foster collaboration within the thriving AI industry and support businesses ready to take the next step toward integrating AI solutions. More information regarding registration for the event is available on AI Market's website.

In summary, the partnership between AI Market and Verbex represents a significant opportunity for businesses seeking to enhance their customer service via voice AI solutions. As automation becomes increasingly vital in operations, the ability to implement these cutting-edge technologies can define success in a competitive landscape. For more information about Verbex, visit their official site or check out the features of AI Market here.