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FirstEnergy Prepares for Severe Winter Conditions with Safety Tips and Updates

As winter storms and frigid temperatures make their way across the nation, FirstEnergy Corp. (NYSE: FE) is fully prepared to tackle the challenges posed by this severe weather. Having taken proactive measures, the electric companies under FirstEnergy are on high alert and ready to assist customers facing power outages and other complications that often arise during such harsh conditions.

According to the forecasts, significantly lower temperatures will affect the entire FirstEnergy service area for the coming week. In addition, many regions can expect substantial snowfall, which can further complicate power restoration efforts and travel conditions. The company has mobilized its line crews to ensure a swift response to any issues that may arise due to these winter storms.

One of the critical challenges during winter storms is the nature of the snowfall itself. Light, fluffy snow tends to have a lesser impact on power infrastructure since it doesn't weigh down tree branches and power lines. Conversely, wet and heavy snow, along with ice, can significantly increase the risk of downed branches and wires. These hazards can slow down restoration times as crews prioritize safety in adverse weather.

To provide seamless service and support, FirstEnergy has implemented an around-the-clock incident command structure which enhances coordination among various teams across the service area. This system enables swift adaptation to changing weather conditions and helps to efficiently allocate resources and crews.

In addition to its internal preparations, FirstEnergy has also established communication with other utilities and contractors. This network ensures additional personnel and resources can be deployed quickly if widespread damage occurs. Preparedness is key, and FirstEnergy has been active in reinforcing its power system through various strategies.

Measures Taken by FirstEnergy for Winter Preparedness

Over the years, FirstEnergy has put in place several measures to ensure that their power systems remain reliable during the winter months. Some of these measures include:

1. Year-Round Tree Maintenance: Continuous trimming of trees helps keep branches clear of power lines, significantly reducing the likelihood of outages during heavy snow, ice, or strong winds.
2. Major Equipment Upgrades: Investments through the $28 billion Energize365 initiative focus on strengthening the electrical system and enhancing overall reliability.
3. Aerial Inspections: Regular inspections done from the air allow teams to identify and rectify any issues with power lines or surrounding vegetation before they can cause outages.
4. Pre-Winter Equipment Checks: Essential equipment and vehicles undergo thorough inspections to ensure they are fully operational and ready to go when winter hits.
5. Staffing Evaluations: Adjustments are made to staffing levels to ensure quick response times to local outages.
6. Delay of Non-Essential Outages: Planned outages are postponed in areas expected to experience extreme cold, minimizing inconvenience to customers.
7. Coordination with Grid Operators: Close collaboration with regional grid operators ensures smooth operation of the power grid during periods of intense cold.

Tips for Customers to Stay Safe and Energy Efficient

During severe winter weather, it is crucial for customers to manage their energy usage wisely to not only maintain comfort but also to relieve stress on the electric system. Here are twelve quick tips for safe energy use during extreme cold:

• - Keep space heaters at least 3 feet away from any combustible materials and never leave them unattended.
• - Avoid folding or bunching up electric blankets while in use to prevent overheating.
• - Only use indoor-rated heaters inside living spaces.
• - Always operate generators outdoors, away from enclosed spaces to prevent carbon monoxide buildup.
• - Keep devices charged and have flashlights with extra batteries readily available.
• - Dress in layers or use blankets instead of increasing the thermostat setting.
• - Adjust ceiling fans to rotate clockwise on low speed to help distribute warm air downwards.
• - Close the fireplace damper when not in use to prevent heat loss.
• - Seal any drafts with caulk or weather stripping to improve insulation.
• - Keep vents clear and unobstructed to allow for proper airflow.
• - Switch off any non-essential appliances or lights that are not in use.

For additional energy-saving strategies, FirstEnergy encourages customers to visit their website for useful resources, tools, and programs that can help manage energy consumption better during the winter.

Should customers experience outages during the storm, FirstEnergy outlines several easy ways to report issues:

• - Phone: Call 1-888-LIGHTSS (1-888-544-4877)
• - Text: Send a text OUT to LIGHTS (544487)
• - Online: Click the