#Japan #Tokyo #E-Commerce #Marketing Association #HATME

Improve Your E-commerce Strategies through Our Webinar

In the digital age, mastering e-commerce has become essential for businesses aiming to thrive online. On May 27, 2026, HATME Inc., a subsidiary of the Marketing Association, is co-hosting a vital webinar titled "Mastering E-commerce: Practical Strategies to Improve Your Online Store". This event aims to equip e-commerce professionals with effective methods to enhance their online operations through a structured improvement process.

Are You Facing These Challenges?

Many e-commerce operators experience stagnation in sales despite their efforts. Common issues include:

• - Struggling to identify actionable improvements for increasing sales.
• - Implementing site enhancements without achieving tangible results.
• - Attracting new customers but failing to increase repeat business.
• - Getting overwhelmed by customer inquiries, hindering analysis and improvement efforts.
• - Lacking clarity on priority improvements, leading to a subjective operation.

If any of these resonate with you, this seminar is a must-attend opportunity.

What You Will Learn in the Webinar

The webinar will comprehensively cover the eight-step improvement process that successful e-commerce businesses utilize. The dual focus will be on:

• - Enhancing e-commerce sites through actionable frameworks.
• - Improving customer interactions to foster repeat business.

Key Takeaways include:

• - Utilizing data from GA4 for identifying issues and progressing site improvements.
• - Streamlining purchase processes and optimizing user interface (UI) for higher conversion rates.
• - Understanding how customer service directly impacts customer lifetime value (LTV) and repeat rates.
• - Designing operational frameworks that translate inquiry data into actionable improvements.
• - Creating sustainable processes that minimize dependence on individual operators.

We aim to guide attendees from the phase of contemplating improvements to executing continuous enhancements, making it an ideal opportunity for those currently managing e-commerce operations.

Who Should Attend?

This webinar is particularly valuable for:

• - E-commerce managers unsure where to start their improvement journey.
• - Professionals looking to integrate customer service with e-commerce site management for holistic improvements.
• - Anyone eager to explore concrete measures that will boost sales.
• - Those facing challenges in enhancing customer service with the aim of increasing repeat customers.
• - E-commerce operators wanting to prioritize improvements and build an ongoing operational framework.

Schedule of the Seminar

Here’s a brief overview of the seminar schedule:

• - 13:55 – Access Start
• - 14:00 – 14:05 – Seminar Introduction, Agenda, and Survey Explanation
• - 14:05 – 14:25 – Presentation by HATME: "Seven Essential Steps for Directly Enhancing E-commerce Sales!"
• - 14:25 – 14:45 – Presentation by Marketing Association: "Steps to Improve Customer Interactions for Repeat Business!"
• - 14:45 – 14:50 – Survey

About Our Companies

Co-hosting this event, HATME Inc., established in July 2022 and led by Hirokazu Nakazono, specializes in web production, video creation, and web advertising. With a proven record of supporting over 400 companies and handling 1,000 projects in customer support and order processing, our commitment to enhancing your e-commerce operations is unwavering.

• - Corporate Site: HATME
• - Operational Support Services: HATME Services

Don’t miss this opportunity to revolutionize your e-commerce approach! Register now and take the first step towards mastering the art of e-commerce improvement!