DispatchHealth and Medically Home Merge to Transform Complex Home Healthcare Nationwide

DispatchHealth and Medically Home Merge to Form a National Leader in Home Healthcare



In a monumental step forward for healthcare accessibility, DispatchHealth has officially merged with Medically Home, resulting in the creation of one of the most comprehensive platforms for complex home care in the nation. This strategic merger aims to enhance patient experiences by delivering emergency-level and inpatient-level care right in the comfort of the patient's home. Just announced on June 4, 2025, this consolidation symbolizes a pioneering approach to healthcare that prioritizes patient comfort and accessibility, while simultaneously reducing the burden on traditional healthcare facilities.

Redefining Healthcare at Home



The foundation of this merger rests on the shared belief that healing takes place best in a familiar environment. As DispatchHealth’s CEO, Jennifer Webster, stated, "The home is a powerful place for healing." By pooling their resources, both organizations can now offer a continuum of care that encompasses immediate same-day visits, ongoing recovery support, and extensive hospital-level care. The result is a healthcare solution designed not only to meet the patient's medical needs but also to adapt to their lifestyle and circumstances, enabling them to receive care where they feel most comfortable.

Services Offered



With this merger, DispatchHealth will introduce three core service lines:

1. ER-Alternative Care: This service offers emergency-level treatment for serious but non-life-threatening health issues. It empowers patients to avoid unnecessary trips to the ER when care can safely be provided in their homes.

2. Hospital-Alternative Care: This innovative service allows patients to continue receiving hospital-level care at home, thereby preventing the hassle and potential exposure associated with hospital admissions. Through this model, DispatchHealth will use either its in-house resources or collaborate with healthcare partners to provide the necessary care.

3. Transitional Care: Focused on those at heightened risk of readmission post-hospitalization, this service offers recovery support to help patients stay healthy and minimize the risk of returning to the hospital.

These expanded services are bolstered by advanced capabilities, including mobile imaging and a certified mobile laboratory.

Enhanced Operational Reach



Following the merger, DispatchHealth has grown its operational footprint to more than 20 states, significantly enhancing its accessibility. By improving operational capacity, the company can now serve over 50 enterprise partners more effectively, offering them tools and services that align with the current healthcare needs of their communities.

The merger also paves the way for integrating Medically Home's established technology platform and clinical command center model, resulting in a smoother delivery of care across the nation's healthcare landscape.

Unified Leadership and Vision



In terms of leadership, the new entity will draw strength from executives in both DispatchHealth and Medically Home, showcasing a diverse array of clinical, operational, and technological expertise. Jennifer Webster will remain at the helm as CEO, while notable executives from Medically Home, including Dr. Pippa Shulman, who has been instrumental in the development of this merger, have taken on key roles to ensure a seamless integration.

The vision uniting the teams is clear: to deliver compassionate, evidence-based care that not only enhances the patient experience but provides tangible support to clinical teams tasked with ensuring well-being and health outcomes.

Capital Support and Future Growth



As part of this merger, further capital investment has been acquired from existing investors of both DispatchHealth and Medically Home, affirming confidence in this innovative model of care delivery. The deal, finalized in late May 2025, had its financial terms undisclosed but signifies a commitment to ensuring long-term sustainability and growth for this newly merged entity.

Over the coming years, patients are expected to experience improvements in care delivery as both organizations work collaboratively towards a unified mission: Helping people heal and be treated with dignity in the comfort of their homes. The transition to the DispatchHealth brand will unfold as the Medically Home name is phased out, although existing contracts and services will remain unaffected by this merger.

This partnership marks a promising evolution in how healthcare is delivered, particularly in a world increasingly seeking modern and adaptable solutions to complex medical needs. With over 1.2 million patients treated since its inception, DispatchHealth is poised to continue reshaping the future of healthcare, ensuring high patient satisfaction, lowering ER visit rates, and ultimately achieving considerable cost savings across the healthcare system.

For more information about this innovative healthcare service, visit DispatchHealth.com.

Topics Health)

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