#USA #CIChecked #Background Screening #Latham #Michelle Nichols

CIChecked™ Welcomes New Leadership

CIChecked™, a frontrunner in the investigative background screening sector, is excited to announce that Michelle Nichols has been appointed as the Vice President of Client Solutions. With nearly 20 years of extensive experience in background screening and operations, Nichols is set to enhance CIChecked's client service offerings and operational practices.

A Stellar Background

Michelle Nichols arrives at CIChecked with a robust portfolio, having held significant leadership roles at reputable organizations such as Sterling and Employment Background Investigations (EBI). Her adeptness in overseeing client solutions, vendor management, and operational compliance has made her a well-respected figure in the industry. In her new role, Nichols will manage key areas including Client Onboarding, Customer Service, Client Retention, and Vendor Management, assuring that clients receive top-tier support and innovative solutions.

Nichols’ career reflects a consistent commitment to excellence. During her previous tenure at Sterling as Vice President of Product - Public Records, she successfully led initiatives to launch new products while improving existing offerings, thus driving operational effectiveness across teams. At EBI, she held the position of Vice President of Operations, where her strategic mindset transformed client implementations and bolstered vendor partnerships, further cementing her legacy as an industry leader.

Strengthening Client Commitment

Michelle Pyan, President of CIChecked, expressed confidence in Nichols’ capability to elevate the organization’s commitment to delivering accurate and compliant background checks. She emphasized the importance of Nichols’ vast industry knowledge in supporting CIChecked’s mission of providing effective investigative solutions. Pyan noted, “Michelle’s deep expertise and leadership will play a pivotal role in strengthening CIChecked's commitment to delivering complete, current, and compliant background checks.”

Nichols’ appointment comes at a crucial time as CIChecked strives to maintain its stature in an ever-evolving regulatory environment. Her role will involve spearheading strategic initiatives and refining product development to ensure the organization meets compliance and accuracy benchmarks.

Upcoming Webinar on Compliance

In addition to her new responsibilities, Nichols will share her knowledge at an upcoming webinar titled “Workplace Drug Testing in 2025: Navigating Changing Drug Laws, Remote Work, and Evolving Technologies.” Scheduled for March 6 at 2 PM EST, this event aims to bring together industry leaders to discuss critical insights into emerging regulations affecting drug testing policies within workplaces. Together with John Gumina, VP of i3Screen, and Michelle Pyan, Nichols will provide professional perspectives on maintaining a drug-free workplace amid shifting legal landscapes and workforce dynamics.

About CIChecked™

CIChecked™ represents a new era of Commercial Investigations, focusing on comprehensive, human-driven background checks instead of just database queries. The organization stands out by employing seasoned private investigators who meticulously cross-check information, helping to reveal discrepancies and red flags essential for industries requiring rigorous compliance standards. CIChecked assures organizations a solid commitment to Innovative Background Screening Standards that prioritize compliance without complexity, cost savings without compromise, and certainty without confusion in the hiring process.

Expectations from CIChecked include:

• - Compliance without Complexity: Simplifying processes to eliminate guesswork.
• - Cost Savings without Compromise: Reducing costs while maintaining high standards in screening.
• - Certainty without Confusion: Ensuring clarity in hiring decisions that require thorough background checks.

As Nichols integrates into her new role, CIChecked’s clientele can look forward to enhanced service experience and innovative solutions designed for the modern landscape of background screening.