#USA #Boston #Vista Equity #Nexthink #Digital Employee Experience

Vista Equity Partners Partners with Nexthink

In a significant development within the tech industry, Vista Equity Partners has announced a majority investment in Nexthink, a leading player in the realm of Digital Employee Experience (DEX). This investment is valued at approximately $3 billion, and comes at a time when Nexthink is experiencing remarkable momentum. The strategic move aims to foster innovation and open exciting new opportunities in employee technology support.

Nexthink, founded by Pedro Bados, has carved out a niche as a category creator in DEX management. As the world pivots to more digital and agent-based IT solutions for employees, Nexthink stands at the forefront, ready to redefine traditional IT management and enhance workplace productivity. Under Bados's leadership, along with the company's dedicated management team, Nexthink is poised to enter a new growth phase, with a keen focus on accelerating innovation and delivering unparalleled value to its customers and partners.

"Vista is a recognized leader in software investment and operational excellence," says Pedro Bados. "Their extensive expertise and strategic network are invaluable as we advance toward our next stage. With over 25 million employees currently relying on Nexthink, our priority remains to drive innovation and to provide enhanced value to those we serve."

Nexthink specializes in providing organizations with real-time insights into technological performance across all devices, applications, and networks within the enterprise. By continuously analyzing billions of unique signals, the platform enables IT teams to anticipate needs, proactively identify issues, and automate large-scale improvements. This results in quicker problem resolution, elevated employee engagement, and a more connected, productive workforce.

Michael Fosnaugh, co-director of Vista's Insignia Fund, emphasizes the importance of providing seamless tech experiences for modern employees. “As workplaces become increasingly digital and distributed, businesses are under heightened pressure to offer high-performing technological experiences for their employees. Nexthink’s DEX platform enables real-time detection and resolution of IT issues, equipping companies to maintain productivity and engagement proactively."

Rod Aliabadi, Managing Director at Vista, adds that Nexthink is redefining how companies manage their core IT operations through deep insights, automation, and modern data architecture. "This partnership will be pivotal as Nexthink continues to lead the expansion of the DEX market, an attractive segment driven by AI with significant long-term potential."

This acquisition not only solidifies Nexthink’s standing among the world's most innovative business software solutions but also highlights its commitment to enhancing user experiences for millions of employees globally. With a customer base exceeding 1,500 enterprises, this investment represents a substantial endorsement of Nexthink's capabilities and market position.

The collaboration is set to close in the first quarter of 2026, pending certain closing conditions. Financial advisory for Nexthink was managed by Qatalyst Partners, while Ropes & Gray LLP and Kirkland & Ellis LLP are providing legal counsel to Nexthink and Vista Equity Partners, respectively.

About Nexthink

Nexthink is a leader in digital employee experience management software. By providing IT leaders with unprecedented insights, Nexthink enables real-time detection, diagnosis, and large-scale resolution of issues impacting employees, often before they are aware of them. Through AI-driven solutions, Nexthink empowers clients to enhance digital experiences and boost productivity for millions worldwide, with operations centered in Lausanne, Switzerland, and Boston, Massachusetts.

About Vista Equity Partners

Vista is a global technology investor specializing in enterprise software. With over $100 billion in assets under management, Vista focuses on creating value through a rigorous, systematic approach developed over 25 years and 600 transactions. For further inquiries, visit vistaequitypartners.com or connect with Vista on LinkedIn @Vista Equity Partners and on Twitter @Vista_Equity.