ImageTrend Ensures Continuity of EMS Data Reporting in Michigan
On June 5, 2025, ImageTrend announced a significant partnership with the Michigan Department of Health and Human Services (MDHHS) through its subsidiary, biospatial. This collaboration aims to fortify the state's EMS data management, ensuring that agencies across Michigan can continue to report, store, and analyze critical patient care data without interruption.
A Seamless Transition
The partnership is a direct result of biospatial's contract awarded in October 2024, which was recently acquired by ImageTrend in December of the same year. With this acquisition, ImageTrend not only maintains the existing EMS data repository but also reinforces the tools available to Michigan EMS agencies. Emily Bergquist, who oversees the Division of EMS and Systems of Care at MDHHS, emphasized that the integration of ImageTrend allows agencies to have versatile ePCR software options tailored to the unique needs of their communities.
No Disruption for Existing Users
For agencies currently utilizing ImageTrend's electronic Patient Care Reporting (ePCR) systems, there are no necessary changes needed to maintain operations. Users can continue to access the software seamlessly. However, agencies that prefer to use a different ePCR platform must align with the Michigan government’s approved data reporting process to comply with state regulations. This continuity is crucial for maintaining standardized data inputs across the board.
ImageTrend, as the holder of the Michigan EMS repository contract, ensures adherence to the National EMS Information System (NEMSIS) data processing standards, which allows agencies to submit data fluidly while maintaining compliance at both state and national levels. Joe Grow, Chief Growth Officer at ImageTrend, pointed out the importance of data-driven decision-making in EMS, highlighting how the partnership empowers providers with tools they need for effective service delivery.
Importance of Data Management in EMS
The importance of reliable data in EMS operations cannot be overstated. With the changing dynamics and increasing demands on emergency services, providing agencies with robust data management solutions is essential. The collaboration between ImageTrend and MDHHS represents a progressive step in ensuring not only the availability of data but also the quality and utility of that data in real-time decision-making.
Contact Information for Agencies
Michigan EMS agencies seeking clarification on reporting requirements, system integration, or any other inquiries are encouraged to reach out to ImageTrend directly via their online portal at
ImageTrend Michigan.
About ImageTrend
Founded in 1998, ImageTrend has evolved into a leader in the provision of impactful data solutions for the EMS sector. The company serves more than 3,000 customers and over 20,000 agencies spanning Fire, EMS, and Hospital services. With advanced data analytics capabilities and a commitment to improving operational efficiency, ImageTrend empowers its clients to navigate the complexities of modern emergency service demands. Through their innovative software solutions, they help shape strategies and improve outcomes for the communities they serve.
Through this partnership, Michigan is setting a new standard for EMS data reporting and collection, ensuring that every agency has the tools needed to deliver effective patient care.