American Water's Employees Dedicate Nearly 3,000 Hours to Community Service Month

American Water Employees Dedicate 3,000 Hours to Community Service



In a remarkable display of community spirit, American Water, the largest regulated water and wastewater utility company in the United States, recently reported an impressive contribution of nearly 3,000 volunteer hours during its AmerICANs in Action! Month of Service. This initiative saw over 900 employees participating in 90 different community projects, reinforcing the company's commitment to making a positive impact in the communities they serve.

Lori Sutton, the Executive Vice President and Chief Human Resources Officer of American Water, expressed pride in the employees’ dedication, saying, "AmerICANs in Action! Month of Service truly exemplifies the spirit of giving and community engagement that helps to define American Water. We are incredibly proud of our employees—their collective efforts to not only support local communities but also to reinforce our commitment to making a positive, lasting impact where we live and work.”

The AmerICANs in Action! Initiative


This program is designed to inspire employees of American Water, as well as their family members, retirees, business partners, and suppliers, to engage in team-based volunteer projects in their local communities each September. By encouraging personnel to lend their time and expertise to local organizations, the AmerICANs in Action initiative aims to create a profound and positive change in various sectors.

Diverse Community Projects


In 2025, the employees showcased their varied skills through participation in multiple initiatives. Some of the notable projects included:
  • - School Supply Drives: Collecting necessary supplies for underprivileged students, ensuring they have the tools needed for success.
  • - Source Water Cleanup: Volunteers assisted in cleaning areas that are crucial for providing clean drinking water, emphasizing the company’s commitment to environmental sustainability.
  • - Tree Planting: Employees took part in planting trees to enhance urban environments and combat climate change.
  • - Ronald McDonald House: Volunteering at this home-away-from-home for families with hospitalized children, helping to provide a welcoming atmosphere during tough times.
  • - Animal Shelters and Food Banks: Assisting local shelters and food banks to support animals looking for homes and families in need.
  • - Collaboration with Local Organizations: Partnering with entities such as United Way and Habitat for Humanity to further extend their reach within the community.

The Impact of Volunteerism


The efforts made during AmerICANs in Action! Month not only highlight American Water’s dedication to corporate social responsibility but also serve as an opportunity for employees to connect with their communities, learn new skills, and build camaraderie among coworkers. According to Sutton, this engagement contributes to a positive corporate culture, fostering a sense of pride among employees.

American Water has a long-standing tradition of prioritizing volunteerism and workplace giving, acknowledging its vital role in building stronger, more resilient communities. This commitment to community service aligns with the company’s mission to provide safe, clean, and reliable water services to its customers.

About American Water


American Water, which began its journey in 1886, provides water and wastewater services to more than 14 million people across 14 states and on 18 military installations. Known for its dedication to operational excellence, the company’s team of approximately 6,700 professionals work diligently to deliver results beneficial to customers and communities alike.

For more information on American Water's volunteer initiatives and community engagements, you can visit their website or follow them on various social media platforms to see how they keep life flowing for the communities they serve.

Topics Consumer Products & Retail)

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