CYBEX Issues Recall for Specific Aton G and Aton G Swivel Car Seats to Ensure Child Safety

CYBEX Issues Voluntary Recall of Aton G and Aton G Swivel Car Seats



In a significant move aimed at ensuring child safety, CYBEX, a prominent manufacturer in the infant and juvenile products sector, has announced a voluntary safety recall of select Aton G and Aton G Swivel car seats. This decision follows the identification of a potential defect that may compromise the effectiveness of the harness system in certain units made before May 10, 2024.

The Recall Details


The voluntary recall, cataloged under NHTSA 25C002, was initiated after CYBEX discovered that the harness anchor pin could dislodge under specific circumstances, particularly when the seat is not in use. Although there have been no reported injuries related to this issue, CYBEX is taking proactive measures to rectify the situation by providing affected consumers with a remedy.

As part of the recall, CYBEX will supply owners of the impacted car seats with a product update kit at no cost. This kit will include a locking device aimed at securing both the harness and the harness retention pins to prevent any accidental detachment. Clear installation instructions will also be provided to support caregivers in ensuring their children's safety.

Understanding the Issue


The identified defect lies within the Aton G and Aton G Swivel models—specifically, the harness anchorage hooks can become bent if the seat is dragged or scraped against sharp edges, which could compromise the integrity of the harness system. This represents a serious safety concern, as a malfunctioning harness can greatly increase the risk of injury in the event of a vehicular crash.

It’s crucial to emphasize that when children are secured in the harness correctly, the anchor pins will remain in place. However, if caregivers notice any bending of the hooks or an inability to properly secure the harness due to detachment, it’s imperative to stop using the car seat immediately and to contact CYBEX for further assistance.

What Holders Should Do


For those who own affected Aton G infant car seats, it's advised to keep the car seat in use until the product update kit arrives, which is expected to be available around April 4, 2025. Caregivers should take the following precautions while waiting for the kit:
  • - Inspect the harness anchor retention hooks prior to each use, checking for visible signs of damage.
  • - If any hooks appear bent or show other damage, cease using the seat immediately and reach out to CYBEX.

A table listing the specific model numbers that fall under this recall is provided in communications from CYBEX, ensuring that consumers can accurately identify if their product is affected. Model numbers such as 522001441 and 522004167 are among those listed.

How to Contact CYBEX


For receiving the product update kit, affected consumers should call CYBEX directly at 1-877-242-5676, available Monday through Friday from 8 AM to 5 PM ET. It's important to note that returns to retail stores are not necessary. The affected car seats can still be used safely as long as the checks mentioned are adhered to until the new locking kits are received.

Conclusion


The safety of children is paramount for CYBEX, driving their commitment to actively address any issues associated with their products. As they navigate this recall process, the emphasis remains on informing and protecting consumers, ensuring that they can have peace of mind while traveling with their infants.

For additional information, demonstration videos, and updates on the recall, parents and guardians are encouraged to visit CYBEX's safety notice page.

Topics Consumer Products & Retail)

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