#Japan #Tokyo #Studist #Welcia Pharmacy #Teachme Biz

Welcia Pharmacy Embraces Teachme Biz for Standardized Operations

Welcia Pharmacy, one of the nation's leading drugstore chains with approximately 2,200 locations, has started utilizing Teachme Biz, a manual creation and sharing system developed by Studist, as part of its initiative to unify operations across all branches. This move is pivotal for the company's ongoing transformation efforts in operations, which include a significant POS register overhaul set to begin in the summer of 2024.

Background of the Initiative

The pharmaceutical retail sector has been facing increasing demands for efficiency, especially as technology evolves. Welcia Pharmacy recognized that relying solely on traditional paper manuals would result in an overwhelming burden in terms of creating extensive manuals and training staff across all stores. To address these concerns, the decision was made to transition to video-based manuals that are easier to understand and more practical for employees to use.

By adopting Teachme Biz, Welcia Pharmacy has issued accounts to every store, allowing employees to access the necessary manuals conveniently on mobile devices during their shifts. This initiative not only facilitates faster training but also helps reduce the time spent creating detailed manuals for POS operations, a task that was previously outsourced to Studist for efficient management.

Reasons for Choosing Teachme Biz

Welcia Pharmacy assessed various options before selecting Teachme Biz, primarily due to the following factors:

• - Reputation as a Market Leader: Teachme Biz is recognized as the most trusted manual creation tool in Japan, providing reassurance to users.
• - User-Friendly Manual Creation: The platform allows users to create clear manuals with videos and images seamlessly.
• - Cross-Departmental Control: The ease of managing operations across departments enhances manual consistency.
• - Comprehensive Features for Group Operations: Teachme Biz offers functions that facilitate uniformity in operations across the group's various companies.

A significant feature that influenced the decision was the “Group Folder Sharing” function. This innovation enables various stores within the same group to utilize a standardized manual, thus minimizing duplication and the associated confusion while enhancing service quality and operational consistency across the entire group.

Learn more about Group Folder Sharing here.

About Teachme Biz

Teachme Biz is a cloud-based manual creation and sharing system designed to enhance productivity and streamline training processes in companies. Not only does it allow automatic editing of videos and the rapid creation of manuals, but it also significantly reduces the time required to produce procedural documents. The platform supports over 2,200 companies both in Japan and internationally, making it a crucial tool in modern operational strategies. It has also been recognized as the top sales leader in the video manual creation support tool market across various industries, according to Deloitte Tohmatsu Research Institute.

For more information, visit Teachme Biz's official website.

Welcia Pharmacy anticipates that implementing Teachme Biz will pave the way for a more efficient and standardized operational framework as it continues to grow and adapt to the evolving retail landscape.

About Studist

Founded in March 2010, Studist specializes in manual creation systems and consulting services aimed at enhancing productivity. The company is headquartered in Chiyoda, Tokyo, with additional offices in Nagoya and Osaka. With a workforce of 357 employees, Studist is fully committed to providing innovative solutions for operational efficiency.
Explore more about Studist.