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Deloitte Achieves Leader Status in ISG Provider Lens™ Workday Ecosystem Services 2026

Deloitte has once again solidified its reputation as a top player in the consulting industry by being recognized as a Leader in the ISG Provider Lens™: Workday Ecosystem Services 2026 study. This marks the fourth consecutive time that Deloitte has received this esteemed accolade in both the United States and Europe, and the second time in the Asia Pacific (APAC) region, which joined the report last year.

The ISG Provider Lens™ study plays a crucial role in evaluating various Workday ecosystem service providers, offering essential insights for enterprises to assess the capabilities, market presence, and strengths in service delivery of the providers. It covers an extensive range of services that aid transformational and implementation processes related to Workday, as well as optimization and innovative initiatives.

According to the latest analysis, Deloitte has shown remarkable progress across the multiple service categories evaluated. The study assessed their Performance and Optimization Services in Europe and their Deployment and Integration Services in the United States, revealing that Deloitte has reinforced its position notably compared to the previous year's findings.

In addition to this, Innovation on Workday emerged as a particularly strong area for Deloitte in 2026. The ISG report elaborated on Deloitte’s focus, stating that the firm is dedicated to revising work styles, roles, and operating models to suit the emerging human-machine teams driven by artificial intelligence. Their approach features the creation of outcome-focused roadmaps that prioritize workforce experience, operational efficiency, and adoption even before the actual implementation takes place.

A notable insight from the report highlighted how Deloitte strategically integrates technology decisions with measurable business outcomes, steering clear of viewing Workday as merely a system installation.

Jannine Zucker, Chief Commercial Officer of the Workday Alliance at Deloitte Consulting LLP, expressed gratitude for the acknowledgment: “We are honored to be recognized as a Leader across every Workday services category and region assessed by ISG. This recognition reflects the strength of our global collaboration with Workday, the trust our clients place in us, and the dedication of our people around the world. As AI continues to reshape the future of work, we remain focused on helping clients achieve continuous transformation and lasting business outcomes through our close collaboration with Workday and ongoing investments in innovation, agentic capabilities, and industry solutions.”

Deloitte’s achievement underscores its commitment to assisting clients in navigating the complexities of modern business environments, bringing continuous improvement and innovation to the forefront.

About ISG

The Information Services Group (ISG) is a distinguished global technology research and advisory firm. With a client base exceeding 900, which includes over 75 of the Fortune 100 companies, ISG is dedicated to empowering both corporations and public sector organizations. They provide support to businesses by enhancing operational performance and stimulating growth across various sectors, specializing in digital transformation services, including automation and cloud solutions.

About Deloitte

Deloitte refers to a network of member firms under Deloitte Touche Tohmatsu Limited. It provides a variety of professional services, interacting with nearly 90% of the Fortune Global 500 firms, alongside a multitude of private businesses. With a multi-century legacy, Deloitte’s operations span over 150 nations, employing almost 500,000 professionals globally. As they continue to make significant impacts, Deloitte remains committed to transforming and enabling clients to flourish in their respective industries.

For more in-depth insights and findings, you can access the full ISG Provider Lens™ report on Workday Ecosystem Services 2026.