NAHQ Expands Credential Offerings with New Performance and Process Improvement Micro-Credential

Introduction


The National Association for Healthcare Quality (NAHQ) is making strides in the realm of professional development within healthcare by enhancing its Micro-Credentials portfolio. With the introduction of the Performance and Process Improvement (PPI) Micro-Credential, NAHQ is empowering quality professionals to lead impactful improvements in the healthcare sector.

Understanding the New Micro-Credential


Launched in May 2025, the PPI Micro-Credential focuses on equipping professionals with essential methodologies such as Plan-Do-Check-Act (PDCA) and Lean principles. This initiative aims to foster sustainable improvement in healthcare settings, equipping leaders with the necessary skills to navigate the complexities of project and change management.

Learning Through Real-World Applications


What separates this Micro-Credential from traditional learning is its emphasis on scenario-based case studies. Professionals will engage in online learning experiences that require them to tackle real-life situations, manage resistance, and cultivate stakeholder buy-in. The structured approach ensures that participants are not only learning concepts but actively applying them in a practical context.

Tailored Learning Experience


Designed with healthcare professionals in mind, the NAHQ Micro-Credentials aim to provide focused learning that aligns with busy schedules. They are:
  • - Expert-Designed: Created by thought leaders in healthcare quality and adult-learning methodologies.
  • - Flexible: Self-paced, allowing professionals to tailor their education to their needs.
  • - Interactive: Engaging multimedia content ensures a dynamic learning experience.
  • - Accessible: Virtual learning allows professionals to access resources anytime, enhancing their educational journey.

Jennifer Pitts, Vice President of Programs, Products, and Certification at NAHQ, emphasized the organization’s commitment to creating learning tools that accommodate the demanding schedules of healthcare professionals.

Building on Existing Knowledge


For those who hold the Certified Professional in Healthcare Quality (CPHQ®) designation, the new PPI Micro-Credential offers a pathway to broaden their expertise. This credential not only builds on existing skills but also allows for specialized learning in key competency areas.

Not Just for Certified Professionals


Individuals new to healthcare quality or those who seek a focused learning experience without pursuing a full certification will also benefit from NAHQ Micro-Credentials. This flexibility ensures a wide audience can gain practical skills tailored to their professional development needs.

Future Developments in Micro-Credentials


The launch of the PPI Micro-Credential follows the establishment of the Health Data Analytics Micro-Credential, launched in 2024. NAHQ has indicated further expansions in its Micro-Credentials offerings, with additional programs in development for release throughout 2025 and into 2026.

The Role of NAHQ in Healthcare Quality


The National Association for Healthcare Quality® is leading the charge in promoting healthcare quality and safety. Through their healthcare quality competency framework and educational programming, they assist individuals and organizations in achieving high standards in healthcare service delivery. With a strong community and partnerships across 150+ organizations, NAHQ is pivotal in boosting quality infrastructures, fostering workforce planning, and developing professional growth initiatives.

Conclusion


As the healthcare landscape continues to evolve, NAHQ's commitment to professional development through innovative Micro-Credentials reflects an understanding of the paramount importance of quality in healthcare. By equipping professionals with relevant skills and knowledge, NAHQ is setting the stage for enhanced safety and quality outcomes across the sector.

For more information about NAHQ and their complete portfolio of offerings, visit NAHQ.org.

Topics Health)

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