#Japan #Osaka #AI service #eWeLL #iBow

Optimizing Team Operations in Home Nursing

As the demand for home nursing services increases, eWeLL, a key player in the healthcare IT sector, is set to revolutionize the industry with its latest AI-driven service, "AI Home Visit Schedule & Route." This innovative tool, launching on July 24, 2025, aims to automate the scheduling and routing for home nursing services, ensuring efficient management and enhanced care quality.

Background: The Growing Complexity of Home Nursing

In the last decade, the number of home nursing users has skyrocketed from about 410,000 in 2013 to around 1.22 million in 2023. This dramatic surge has introduced a plethora of challenges, including a staggering 1.3 trillion combinations of monthly visit schedules on average at nursing stations, each uniquely affected by patients' conditions and families' needs. Home nursing administrators, who are often overwhelmed with multiple variables such as visiting times, distance, staffing skills, and experience, find it increasingly difficult to manage schedules without significant human resource investment.

Additionally, the nature of home nursing services typically requires rapid adjustments in the face of new patient intakes or changes in healthcare regulations, placing further strain on a system that often relies on individual staff members for continuity of care. This dynamic creates an unsustainable workload that can lead to staff burnout, ultimately jeopardizing both care quality and operational efficiency.

The Features of eWeLL's AI Service

What sets eWeLL's new service apart from existing scheduling tools is its tailored approach to the unique intricacies of home nursing. Here’s how it works:

1. Automated Scheduling: The AI technology takes into account various factors such as the number of patients, their specific healthcare needs, different skill levels of nurses, and commute distances. It mimics the decision-making capabilities of seasoned administrators to eliminate biases in staff assignment and improve overall team responsiveness.

2. Balanced Workloads: The AI system not only eases the scheduling process but also helps distribute the workload evenly among nursing staff, considering factors like travel stress and patient needs.

3. Quick Adaptability: Unlike standard planning methods that may only accommodate daily adjustments, the AI service can autonomously generate complete schedules ranging from one day to a month. This adaptability is critical for addressing unexpected changes like patient admissions or staff absences.

4. Seamless Integration with iBow: eWeLL’s electronic medical record system, iBow, enhances user experience with its intuitive operation, allowing staff to efficiently adjust schedules based on real-time data regarding caregivers and patients alike.

The Impact: Enhanced Profitability and Stability

The implementation of this AI-driven scheduling tool is set to boost operational efficiency significantly. eWeLL estimates that facilities could manage considerably more patient visits with optimal routing and scheduling, yielding higher revenues. Moreover, with experienced nurses freed from tedious scheduling tasks, they can redirect their attention to what truly matters: patient care and staff management. This transition not only improves the caregiving environment but also promotes staff retention through reduced stress levels and improved working conditions.

Future Outlook: Teamwork at the Heart of Home Nursing

The future of home nursing is set to evolve with the rise of AI technologies like eWeLL’s new service. As teams increasingly leverage AI to enhance their operational capabilities, the emphasis on collaborative care models will likely spur improvements in both service quality and business stability. eWeLL envisions that empowering nursing teams through innovative solutions will transform the landscape of home healthcare, ensuring that every patient receives the highest standard of care. This commitment aligns with eWeLL’s mission to create a society where everyone can access quality healthcare.

About eWeLL

Founded in 2012, eWeLL is dedicated to advancing remote medical care through innovative digital solutions. The company’s offerings, including the iBow medical record system and various other healthcare support platforms, are utilized daily by over 54,000 healthcare professionals across Japan. eWeLL is steadfast in its commitment to ensuring that quality care is accessible and sustainable, always putting people’s happiness first.