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TimelyCare Launches 24/7 Crisis Phone Line for Students

In an effort to enhance mental health resources for students across its partner colleges and universities, TimelyCare has introduced a dedicated 24/7 crisis line. This initiative not only prioritizes accessibility but also aims to provide immediate support to students facing mental health challenges, a critical requirement in today's educational environment.

Immediate Access to Qualified Professionals

The new crisis line allows students to connect directly with a network of highly qualified mental health professionals. There’s no need for any prior login or app downloads, making it remarkably user-friendly. This ensures that students can reach out for help in times of distress with just a simple phone call. With mental health crises at an alarming high—approximately 24,000 students attempting suicide annually—a service like this can bridge the crucial gap where traditional campus counseling resources may fall short.

Addressing Gaps in Mental Health Support

Despite advancements in mental health care on campuses, statistics from The Jed Foundation reveal a concerning reality: countless students struggle without reaching out for assistance. Many of these students do not engage with campus counseling services, perpetuating a critical gap in support. TimelyCare recognizes this urgency and has proactively developed a solution designed to meet the unique needs of students in crisis.

CEO and co-founder Luke Hejl stressed the importance of this initiative, stating, "Our customers have been asking us to lead on this, and as the market leader known for quality, outcomes, and trust, we took that responsibility seriously." He highlighted that the solution was thoughtfully crafted to maintain the high standards associated with TimelyCare while being financially viable for educational institutions.

Comprehensive Care Approach

TimelyCare's crisis line is designed to provide culturally competent and student-first care. The counselors on the line are trained rigorously to ensure they can offer the highest quality support. This new resource complements existing services, such as TalkNow and scheduled counseling, yet adds a vital layer of immediate access to care. Following a crisis, ongoing support is critical, according to Dr. Bob Booth, Chief Care Officer at TimelyCare. He noted, "While providing immediate counseling is essential, fostering long-term resilience and well-being is equally important. Our crisis line ensures that students have continuous support during challenging times."

Simplicity and Accessibility

The structure of the crisis line is designed for simplicity and easy accessibility. Students do not need to sign up or register in advance; all they need to do is call the local crisis line number. This feature makes it easy for campus personnel, such as safety teams, to access support not only for students but for others in need of help. TimelyCare emphasizes that immediate support is just a phone call away, fundamentally altering the landscape of campus mental health resources.

About TimelyCare

TimelyCare stands as a leader in virtual health and well-being services for educational communities. Offering a wide range of clinically proficient care options—ranging from mental health counseling to medical care and more—it aims to foster student success. Recognized as a top organization for Mental Health Awareness by Princeton Review, TimelyCare is committed to facilitating not just immediate care but meaningful engagement throughout students' wellness journeys.

For more information on the crisis line service by TimelyCare, visit timelycare.com/crisis-line. This groundbreaking resource marks a promising evolution in how educational institutions approach mental health, ensuring that every student has the opportunity for timely and effective support.