Domtar Honored with Crayola's 2025 CARE Award for Sustainable Practices

Domtar Awarded Crayola's 2025 CARE Award

Domtar, a prominent player in the forest products sector, has been honored with Crayola’s prestigious 2025 CARE (Colorful Action for Renewable Energy) Award. This recognition not only underscores Domtar’s commitment to exceptional customer service but also highlights its dedication to sustainability in the manufacturing of coloring books and related products for Crayola.

This award was presented on October 28, 2025, at Crayola's headquarters in Easton, Pennsylvania. The ceremony was attended by Domtar’s senior account managers Bob Saxon and Danielle Sinclair along with Jordan Bowers, a customer relations coordinator from Domtar's sustainability team.

Collaborative Efforts Pay Off

Danielle Sinclair expressed her pride in receiving this award, stating, “This tribute means a lot because helping our customers reach their goals is a cross-functional effort, with many people playing a part.” Her remarks emphasize the collaborative culture within Domtar that is necessary for achieving excellence in customer service and sustainability data management.

In 2024 alone, Domtar addressed more than 500 sustainability and regulatory inquiries from customers, demonstrating its unwavering commitment to transparency and customer engagement. Furthermore, in a bid to enhance the flow of information, Domtar launched a new online portal in 2025 that simplifies how customers can request and receive sustainability data. These strategic moves are integral to Domtar's mission to provide top-notch forest products while being accountable to its stakeholders.

Commitment to Sustainable Practices

The selection of Domtar for this award also reflects its commitment to responsible forest management and sustainable sourcing, key components of the company's 2030 Sustainability Strategy. Currently, Domtar prides itself on sourcing 100% of its wood and fiber from responsible sources. Looking ahead, it aims to further increase landowner engagement in its fiber value chain, promoting practices that yield social, environmental, and economic benefits.

Domtar's efforts align seamlessly with Crayola’s environmental goals, which prioritize sustainability across its product lines. The collaboration between the two companies is a testament to shared values and mutual trust, as they collectively work towards enhancing product sustainability standards.

About Domtar

Domtar is a leading manufacturer of diverse forest products and operates in over 60 locations across North America, employing nearly 14,000 individuals. The company boasts an impressive annual production capacity of 7.2 million metric tons of pulp, paper, packaging, and tissue, in addition to 3 billion board feet of lumber and other wood products. With roots tracing back to the Paper Excellence Group, Domtar is committed to operational excellence and delivering high-quality, cost-effective products to meet global customer requirements.

In conclusion, the recognition from Crayola reflects Domtar’s robust approach to sustainability and customer service, setting a standard for what it means to operate responsibly in today’s market. As it continues to forge pathways in sustainability while supporting its customers, Domtar stands out as a leader in the forest products industry.

For additional insights on Domtar's ongoing sustainability initiatives and progress, visit Domtar’s official website.