CareAxis Launches its First Live Customer Deployment
In a remarkable development for the affordable housing sector, CareAxis has officially launched its first live deployment with Genacross Lutheran Services. This initiative underscores the platform's mission: to create a comprehensive service coordination infrastructure geared specifically towards senior housing and affordable living environments.
Founded through a collaborative effort between Genacross Lutheran Services and Link-age Group, CareAxis was designed to tackle real-world challenges faced by housing operators. The platform has been meticulously developed and tested within Genacross communities, ensuring it aligns seamlessly with the operational realities that housing operators encounter daily.
A New Approach to Housing Coordination
Unlike conventional healthcare technologies, CareAxis adopts a housing-first philosophy. This unique approach equips service coordinators and operational teams with structured workflows and documentation systems designed to alleviate the compliance burden that often complicates operations within housing settings.
Jon Warner, the CEO of CareAxis, emphasized the importance of this initiative. “Affordable housing operators are already engaged in the work of coordination, but they lack the necessary infrastructure. CareAxis is here to bridge that gap,” he stated. The validation of the platform through Genacross’s live implementation reinforces the ideology that such tools must be developed within housing operations, rather than imposed externally.
Genacross Lutheran Services, known for its commitment to providing affordable housing and essential care, is now utilizing CareAxis to improve the management of increasingly complex resident needs. Rick Marshall, President/CEO of Genacross, echoed the sentiments of the necessity of this platform: “We set out to solve the problem of inefficiencies in our process. CareAxis has transformed how our teams operate and enhanced our ability to support residents.”
A Collaborative Effort for Better Outcomes
The successful development of CareAxis was facilitated by a dedicated product team integrated within Genacross’s operational framework. This ensures that every feature of the platform directly responds to the specific needs of service coordinators, improving their capacity to deliver high-quality outcomes for residents. Amanda Schroeder, Vice President of Product at CareAxis, stated, “Every feature was designed to empower service coordinators to perform their roles more effectively, thereby providing better options for residents in need.”
Scott Collins, CEO of Link-age Group, highlighted the broader implications of CareAxis for the affordable housing sector. He remarked, “Housing has traditionally been viewed as supplementary to healthcare, yet it is fundamentally essential. CareAxis not only recognizes this but provides operators with the tools necessary to achieve better coordination and outcomes without incurring clinical risks.”
With the deployment at Genacross successfully completed, CareAxis is now poised to engage other affordable and senior housing operators. The focus is on delivering scalable and compliant coordination solutions that cater to the needs stipulated by HUD and resonant with the evolving landscapes of affordability and senior living.
About CareAxis and Future Prospects
CareAxis aims to redefine service coordination and operational methodologies in the affordable housing industry. Built explicitly for housing-first initiatives, its operational framework is structured to support better resident outcomes, reduce compliance risk, and allow for efficient coordination of services without stepping into healthcare domain complexities. As the platform continues to evolve, its impact on the affordable housing sector is something to watch closely.
To learn more about CareAxis and its innovative solutions, visit
careaxis.net.
Additional Background
CareAxis emerges from a long history of serving communities through Genacross Lutheran Services, which has been shaping the welfare of individuals since 1860. With a strong presence in northwest Ohio and southeast Michigan, Genacross reflects a dedication to compassionate care and wellness.
Link-age Group, also deeply embedded in senior living economics, collaborates with over 1,300 communities across the U.S. to deliver solutions that enhance operational efficiency and improve resident experiences.
Conclusion
The launch of CareAxis marks a significant milestone in the intersection of affordable housing and specialized service coordination. Through its partnership with Genacross Lutheran Services, CareAxis not only validates its operational model but also sets a precedent for how service delivery can evolve to meet the changing needs of residents. As the landscape of affordable living continues to shift, innovations like CareAxis promise to create a more integrated and supportive environment for the people who rely on these essential services.