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Get Well Expands Patient Engagement in Q4 2024

In a significant move to bolster healthcare communication and patient involvement, Get Well, a leader in digital patient engagement, proudly announced that 58 prominent health systems and hospitals have renewed, expanded, or initiated new partnerships in the last quarter of 2024. This growth emphasizes Get Well's commitment to providing scalable solutions that meet the evolving needs of healthcare providers and patients alike.

Key Developments

Among the newly engaged organizations, notable mentions include the Northeast Georgia Health System and UC Irvine Health System. The Northeast Georgia Health System has integrated Get Well's Point of Care Engagement solution, which includes features aimed at enhancing patient education and entertainment. This full-scale implementation enables care teams to effectively engage with patients digitally, making their hospital visit experiences more informative and enjoyable.

According to Stuart Downs, Chief Nurse Executive of Northeast Georgia Health System, the organization is focused on improving communication with patients throughout their healthcare journey. With over 950 beds across five campuses and more than 1,300 medical staff members, the challenge of maintaining consistent communication is substantial. However, by integrating Get Well's solution, the health system aims to elevate the quality of patient interactions and satisfaction.

Meanwhile, UC Irvine Health has strategized to adopt Get Well's solutions to enhance its patient engagement framework. This plan includes comprehensive navigational support, encompassing SmartRooms and tailored post-discharge instructions to guide patients across their healthcare journey.

Why This Matters

As the healthcare sector faces unprecedented pressures, the need for innovative patient engagement strategies has never been more critical. Michael O’Neil, CEO and Founder of Get Well, emphasized the importance of these partnerships, noting, "Their commitment underlines the measurable return on investment our clients are realizing and the positive impact on patients and the talented providers caring for them." This reflects a growing recognition of the role digital tools play in improving patient outcomes and optimizing healthcare operations.

Expanding Collaborations

The fourth quarter of 2024 also saw collaborations with various renowned institutions, highlighting Get Well's expanding influence within the healthcare ecosystem. Some of the notable systems that renewed or expanded their collaboration with Get Well include:

• - Adventist Health
• - Ann & Robert H. Lurie Children's Hospital of Chicago
• - C.S. Mott Children's Hospital
• - Froedtert Hospital & Medical College of Wisconsin
• - HSHS Saint John’s Children’s Hospital
• - Intermountain Health
• - Jackson Health System
• - LifeBridge Health
• - MUSC Health Columbia Medical Center Northeast
• - Nemours Children’s Health
• - UMass Memorial Health

This momentum not only showcases the trust placed in Get Well's solutions by heavily regarded institutions but also reinforces a collective commitment to enhancing the patient experience through technology.

Get Well's Mission

Now a part of SAIGroup, Get Well is dedicated to redefining digital patient engagement. Their strategies empower patients by improving their involvement in healthcare both inside and outside hospital environments. By integrating advanced AI with comprehensive care experiences, they seek to enhance patient activation, loyalty, and health outcomes while simultaneously reducing the cost of care. Serving over 10 million patients each year across more than 1,000 hospitals and clinical locations, Get Well employs longitudinal data analytics to ensure better service for patients and providers.

As patient needs evolve, Get Well remains at the forefront of driving innovations that aim to improve care quality and accessibility, making significant strides in an increasingly critical area of healthcare.