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Yosi Health Enhances Access to Healthcare on ModMed's synapSYS Marketplace

In a significant advancement for healthcare operations, Yosi Health, specializing in AI-driven digital front door automation, has partnered with Modernizing Medicine's synapSYS Marketplace. This strategic alliance aims to improve accessibility for healthcare practices and streamline necessary processes to enhance patient experience. The initiative comes at a time when the demand for efficient healthcare solutions is more crucial than ever.

The integration allows clients of ModMed to implement superior features such as streamlined online scheduling, pre-visit digital intake processes, real-time insurance eligibility checks, and AI-driven voice automation. These features are designed to alleviate administrative burdens that clinics face, making both clinical operations and patient care smoother and more efficient.

Streamlined Patient Experiences

Yosi's participation in the synapSYS Marketplace demonstrates the increasing need for specialized practices to adopt modern and interoperable front-office workflows. These workflows help minimize the need for repetitive data entry, accelerate patient check-in times, and ensure that vital patient information is readily available before the clinical encounter.

Hari Prasad, CEO of Yosi Health, emphasized the importance of this partnership, noting, "Joining ModMed's synapSYS Marketplace is a critical step in making specialty care more efficient and patient-friendly." By automating the verification of appointment slots, eligibility for insurance, and pre-visit intakes, clinicians can begin each appointment with clearer charts, thus dedicating more of their time to patient care rather than administrative tasks.

Innovative Technology That Works

The technology underpinning Yosi’s platform captures essential insurance and demographic information through secure, HIPAA-compliant methods. The platform performs immediate eligibility and benefits checks and auto-fills necessary intake forms, ensuring that patients complete essential documentation before their appointments.

Additionally, Yosi’s advanced voice AI functionality interprets caller intent, efficiently books confirmed appointments based on the existing scheduling availability at ModMed, while also recognizing urgent language that warrants immediate attention. This proactive approach reduces wait times for patients and ensures that urgent calls are addressed promptly, while maintaining the all-important human touch in healthcare.

The feedback from early adopters utilizing Yosi Health's system within other EHR environments indicates notable operational advancements. These improvements include decreased no-show rates, lower phone call volumes, an increase in patient throughput, and enhanced collection rates at the point of service. This integration means that important data captured during patient intake, including allergies and medication lists, is seamlessly incorporated into the patient chart, thus enhancing clinical workflows in real-time.

Security and Compliance

Moreover, Yosi Health prioritizes security through stringent compliance with industry standards such as SOC 2 Type II and PCI compliance. The bi-directional integration patterns ensure data integrity is upheld across various care settings, making the adoption of front-office automation a secure process devoid of protracted custom integrations.

ModMed clients can easily explore the full range of Yosi Health's capabilities and integration specifics via the synapSYS Marketplace. The offerings allow these clients a vetted and secure approach toward modernizing their front-office operations, which fundamentally enhances patient care experiences.

For those interested in further information about Yosi Health’s Patient Management platform, details can be found on their website at www.yosi.health.

About Yosi Health

Yosi Health stands at the forefront of patient engagement and workflow automation, serving busy clinics and care centers. Since its inception in 2015, the company has successfully reduced operational costs for healthcare providers while simultaneously enhancing patient outcomes. Yosi Health remains committed to achieving the highest standards of patient privacy and security, thereby earning accolades in the healthcare technology field.

With solutions recognized for excellence by KLAS, along with the distinction of being an Advanced Technology Partner for Amazon Web Services (AWS), Yosi continues to lead the movement towards innovative patient-centric solutions across the United States.