Atento Welcomes Chris Condon as New President and GM for USNS Region to Drive Growth Forward

Atento's Strategic Appointment to Enhance Growth in the USNS Region

Atento Luxco 1, known globally as Atento, has taken a bold step forward in their pursuit of strategic growth with the recent appointment of Chris Condon as the new President and General Manager for the US Near Shore (USNS) region. This decision, effective immediately, reflects the company's ambition to optimize its operations and exploit growth opportunities in one of its most promising markets.

A Wealth of Experience

Chris Condon comes to Atento with an impressive background, boasting over 25 years in the customer experience and technology sector. He has held pivotal leadership roles across various fields, such as sales, consulting, and operations within customer experience service companies. His most notable accomplishment was during his 23-year tenure at TTEC, where he rose through the ranks to the position of Chief Revenue Officer for TTEC Digital, spearheading the company's go-to-market strategy and successfully executing it.

Prior to adopting his new role at Atento, Condon served as Executive Vice President and Chief Business Officer at Movate, a leader in the digital technology and customer experience realm. In this capacity, he led critical strategic initiatives aimed at driving growth and fostering digital transformation.

Driving Operational Excellence

As the President and GM of the USNS region, Condon will be charged with steering operations while tapping into highly lucrative growth avenues. His expertise will be vital in implementing strategies that enhance operational efficiency and elevate customer relationships within this key market for Atento.

Dimitrius Oliveira, CEO of Atento, expressed enthusiasm about the appointment, stating, "Chris brings an outstanding track record in the customer experience and technology industry. His leadership is expected to significantly contribute to our growth in a region with immense potential. We are confident in his ability to deliver exceptional operational results on a global scale." This sentiment underscores the faith that Atento has in Condon's capabilities, especially as they seek to strengthen their market presence.

A Strategic Transformation

This development is part of a broader strategic transformation within Atento, designed to fast-track the implementation of growth priorities and solidify its position as a front-runner in the Business Transformation Outsourcing (BTO) sector. These initiatives emphasize the company’s commitment to innovation in a competitive landscape, aiming to enhance its leadership on a global stage.

By appointing Chris Condon, Atento reaffirms its dedication to evolving and adapting in a dynamic market. The combination of leadership experience, vision, and strategic execution that Condon brings is poised to make a notable impact on Atento's future endeavors. The organization is ready to harness the potential of the USNS market, marking a pivotal moment in its growth story.

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Conclusion

Atento's strategic hiring approach exemplifies its ambitious vision for growth in the customer experience sector. With Chris Condon leading the charge in the USNS region, stakeholders can anticipate a focused push towards operational excellence and an unwavering commitment to fostering exceptional customer relationships. Atento appears well-positioned for a transformative journey ahead, and the future looks promising.

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