STIIIZY Community Alert: Data Breach Notification and Protective Measures
On January 8, 2025, STIIIZY, Inc. issued a crucial notification to its community regarding a recent data breach that might have compromised personal information of certain customers. This incident, tied to a third-party vendor of point-of-sale services, has raised flags about the security of sensitive data, prompting the company to take immediate action to safeguard customer information and offer necessary assistance.
The breach occurred when STIIIZY was informed by their vendor that accounts associated with point-of-sale services at various retail locations had been breached by an organized cybercrime group. Preliminary investigations indicated that between October 10 and November 10, 2024, personal information of several customers was accessed by these malicious actors. STIIIZY responded promptly by launching an internal investigation to determine the extent of the damage and to work closely with their vendor to address the security flaws that led to this breach.
The specific retail locations implicated in this breach include:
The compromised information involves details from government-issued IDs, such as driver's licenses and medical cannabis cards. Among the specific data points affected are names, addresses, dates of birth, driver’s license numbers, photos, signatures, transaction histories, and others. It is vital to note that not all affected individuals experienced a full range of data theft.
In response to this incident, STIIIZY has implemented several enhanced security protocols designed to prevent future breaches and protect the personal information of its customers. They are also offering all impacted customers complimentary credit monitoring services, which include alerts for any changes in credit files for a period of 12 months. This initiative aims to empower customers to stay informed about their financial health and to assist swiftly in case of fraud.
STIIIZY is advising all community members to exercise caution and vigilance regarding potential identity theft or fraud. Here are proactive measures that customers are encouraged to take:
For individuals who believe they have been affected or have received a notification about this incident, STIIIZY has established a dedicated assistance line at 833-799-4284, available 8 AM to 8 PM ET on weekdays, excluding holidays.
Additionally, customers can enroll in the credit monitoring services offered at no cost by following the details provided on STIIIZY’s website. This service provides timely alerts, ensuring that individuals are informed of any unauthorized changes to their credit files as they occur.
In the wake of this incident, STIIIZY also encourages its customers to explore various resources available for identity theft prevention. For instance, individuals can report suspected identity theft to their local law enforcement, the Federal Trade Commission (FTC), or their state attorney general. The FTC can assist with filing complaints and provides additional information on how to protect personal information. Customers can also obtain a free copy of their credit report annually from the major credit reporting agencies, which can be vital in monitoring for unauthorized activities.
While data breaches such as this can be alarming, STIIIZY is committed to ensuring the safety and privacy of its customers. The company is taking this incident seriously and has laid out clear steps for its community to follow to safeguard their personal information. Trust and security remain top priorities for STIIIZY, as they navigate this incident and implement necessary changes to enhance their protective measures.
Incident Background
The breach occurred when STIIIZY was informed by their vendor that accounts associated with point-of-sale services at various retail locations had been breached by an organized cybercrime group. Preliminary investigations indicated that between October 10 and November 10, 2024, personal information of several customers was accessed by these malicious actors. STIIIZY responded promptly by launching an internal investigation to determine the extent of the damage and to work closely with their vendor to address the security flaws that led to this breach.
Affected Locations
The specific retail locations implicated in this breach include:
- - STIIIZY Union Square, 180 O'Farrell Street, San Francisco, CA
- - STIIIZY Mission, 3326 Mission Street, San Francisco, CA
- - STIIIZY Alameda, 1528 Webster St., Alameda, CA
- - STIIIZY Modesto, 426 McHenry Ave., Modesto, CA
The compromised information involves details from government-issued IDs, such as driver's licenses and medical cannabis cards. Among the specific data points affected are names, addresses, dates of birth, driver’s license numbers, photos, signatures, transaction histories, and others. It is vital to note that not all affected individuals experienced a full range of data theft.
Security Measures and Support
In response to this incident, STIIIZY has implemented several enhanced security protocols designed to prevent future breaches and protect the personal information of its customers. They are also offering all impacted customers complimentary credit monitoring services, which include alerts for any changes in credit files for a period of 12 months. This initiative aims to empower customers to stay informed about their financial health and to assist swiftly in case of fraud.
Recommendations for Customers
STIIIZY is advising all community members to exercise caution and vigilance regarding potential identity theft or fraud. Here are proactive measures that customers are encouraged to take:
- - Regularly check financial account statements for suspicious activities.
- - Monitor credit reports for unauthorized transactions or changes.
- - Contact financial institutions and major credit bureaus to notify them about the breach and consider placing fraud alerts on their credit files.
For individuals who believe they have been affected or have received a notification about this incident, STIIIZY has established a dedicated assistance line at 833-799-4284, available 8 AM to 8 PM ET on weekdays, excluding holidays.
Additionally, customers can enroll in the credit monitoring services offered at no cost by following the details provided on STIIIZY’s website. This service provides timely alerts, ensuring that individuals are informed of any unauthorized changes to their credit files as they occur.
Additional Measures
In the wake of this incident, STIIIZY also encourages its customers to explore various resources available for identity theft prevention. For instance, individuals can report suspected identity theft to their local law enforcement, the Federal Trade Commission (FTC), or their state attorney general. The FTC can assist with filing complaints and provides additional information on how to protect personal information. Customers can also obtain a free copy of their credit report annually from the major credit reporting agencies, which can be vital in monitoring for unauthorized activities.
Conclusion
While data breaches such as this can be alarming, STIIIZY is committed to ensuring the safety and privacy of its customers. The company is taking this incident seriously and has laid out clear steps for its community to follow to safeguard their personal information. Trust and security remain top priorities for STIIIZY, as they navigate this incident and implement necessary changes to enhance their protective measures.
Topics Consumer Products & Retail）
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