#Japan #Tokyo #Fast Doctor #Secom OWEL #Home Medicine

Enhancing Home Healthcare through Technology

Fast Doctor, headquartered in Shibuya, Tokyo, is revolutionizing home medical care by implementing an API integration between its proprietary clinic support tool, "Clinic Portal," and the cloud-based electronic medical record system, "Secom OWEL," operated by Secom Medical Systems. Starting July 1, 2025, this new integration aims to automate patient information sharing, addressing one of the critical challenges faced in the home healthcare sector: the secure and accurate transfer of patient information between primary care physicians and per diem doctors when necessary.

In instances where per diem doctors handle urgent requests from patients, the seamless transfer of vital information, including the patient's medical history, medication regimen, and emergency protocols, is crucial. The API integration will allow patient information registered in Secom OWEL to be automatically and securely synchronized with the Clinic Portal. This innovative approach will significantly reduce the burden on primary care physicians and ensure that all doctors involved in patient care receive the latest and most accurate information for a unified approach to treatment.

Key Features of the Initiative

The integration of Secom OWEL with the Clinic Portal introduces a new level of safety and efficiency in sharing sensitive medical information. By automating data synchronization, primary care physicians can easily share the most up-to-date patient details, removing gaps in communication that could compromise care. This allows per diem doctors to deliver consistent and high-quality medical services.

Handling a large volume of patient data mandates robust security protocols. The integration includes a framework that permits primary care physicians to selectively share only the necessary patient information with per diem doctors. This structure is designed to prevent unauthorized access, especially outside working hours, thereby mitigating risks associated with the misuse of IDs, passwords, and access history. This focus on patient privacy strengthens the trust between patients and their healthcare providers while enhancing the accuracy of shared information.

Moving forward, Fast Doctor will continue to prioritize security in its operations and development efforts, ensuring that collaboration in home healthcare remains safe and of the highest quality. Significant efforts have already been made with similar API integrations, marking this as the second instance of such collaboration with home healthcare systems.

Advantages of the Clinic Portal

The Clinic Portal enhances communication through:

• - Automated Synchronization for Safety and Efficiency: By utilizing Secom OWEL, healthcare facilities can synchronize patient data—including current medical conditions, medication schedules, and emergency plans—with just one click. This ensures accurate information sharing and enables consistent and appropriate patient care while significantly reducing administrative burdens for staff by eliminating manual data entry.

• - Controlled Access to Patient Information: Medical facilities can restrict access for per diem doctors to only the information relevant to their assigned patients, effectively safeguarding data against unauthorized viewing. This includes automatic revocation of access after treatment, ensuring tight controls on sensitive information and reinforcing patient trust in the healthcare system.

• - AI-driven Summarization of Medical Data: The vast amount of information contained in a patient's medical history can overwhelm per diem doctors, especially those new to a case. The Clinic Portal allows these doctors to quickly access summarized critical patient data generated by AI to ensure they grasp essential details before making treatment decisions, thereby preventing delays and mistakes.

• - Real-Time Monitoring of Per Diem Responses: Primary care physicians can track the status and expected arrival times of per diem doctors during appointments they cannot attend, ensuring that they feel secure in handing over patient care responsibilities. After the visit, they can promptly review reports and any follow-up notes, facilitating smooth information sharing.

• - Robust Security and Information Management: Fast Doctor maintains a dedicated security team to manage sensitive information. They adhere to ISMS certification standards and strict compliance with national guidelines to minimize risks and manage information effectively.

Fast Doctor's Commitment to Home Healthcare

In Japan's aging society, home healthcare provides vital support for patients wishing to receive treatment in the comfort of their homes. Primary care physicians have an ethical duty to attend to patients promptly, but with many primary care doctors over 60, there is an urgent need to alleviate their burdens.

Fast Doctor's home healthcare support service utilizes a network of approximately 5,000 physicians across the platform to provide essential services during high-demand periods. This infrastructure helps healthcare providers ensure continuous home visits and nursing consultations, currently aiding 10% of Japan's homebound patients, nearly 900,000 individuals.

As medical demand peaks in 2040, Fast Doctor aims to balance quality healthcare with a manageable workload for providers, working towards establishing a sustainable medical framework rooted in local communities.

About Secom OWEL

Secom OWEL is a specialized cloud-based electronic medical record system designed specifically for home clinics and outpatient facilities. This versatile system is compatible with various platforms, including Windows, Mac, iPad, iPhone, and Android, ensuring accessibility for all users. Its ease of use, particularly for staff not familiar with computers, coupled with features for scheduling and document preparation helps streamline operations in home medical care.

About Fast Doctor Inc.

Fast Doctor operates one of Japan's largest medical support platforms, connecting over 4,800 registered physicians with healthcare providers, local governments, and stakeholders in the pharmaceutical and insurance sectors to enhance regional healthcare and foster sustainable medical systems.

Location: Shibuya, Tokyo, Ebisu 4-20-3
Founded: August 2016
Representatives: Dr. Ryo Kikuchi, Takashi Mizuno
Website: Fast Doctor Corporate

About Secom Medical Systems Inc.

Secom is committed to creating a society where everyone can live with peace of mind by providing integrated medical services, from healthcare to wellness and prevention, using their robust ICT infrastructure.

Location: Shibuya, Tokyo, Jingumae 1-5-1 (Secom Headquarters, 14th Floor)
Founded: March 2002
Representative: Jun Komatsu
Website: Secom Medical Systems

For inquiries, please contact:
Megumi Tajima, Public Relations, Fast Doctor Inc.
Email: [email protected]
Phone: 090-7843-9782