Gyutto Chat Launch
2025-10-17 13:36:16

Child and Parenting Mentor 'Gyutto Chat' Launches Comprehensive Support for Families

Gyutto Chat: A New Era of Support for Parents and Children



In recent times, the challenges faced by families, especially concerning children, have taken center stage. Addressing these issues head-on, "Gyutto Chat," a groundbreaking chat service for child and parenting concerns, is now in full operation as of October 20. This platform aims to provide a safe space for parents and children to discuss their everyday worries and challenges anonymously and for free.

Connecting with Diverse Mentors


"Gyutto Chat" acts as a direct line to trained professionals like clinical psychologists, nurses, and educators, enabling users to seek guidance on a wide array of topics. Since launching pilot operations on January 24, 2023, the service has already handled approximately 5,000 inquiries. This impressive number underlines the growing need for supportive resources in today's fast-paced world.

The chat service allows families to connect casually with multiple mentors, alleviating the confusion of where to turn for help. As users engage in conversations, their specific issues are addressed with compassion and professionalism.

Enhancements to the Service


To better accommodate users, Gyutto Chat will be ramping up from four to a staggering nine consultation lines. This substantial increase aims to reduce waiting times and enhance user experience. Additionally, exciting new features leveraging AI technology are set to debut:

  • - AI Recommendation: By simply choosing a discussion topic, users will receive suggestions for suitable mentors, making the matching process smoother and more intuitive.
  • - AI Chatbot: For immediate assistance, the AI chatbot will suggest responses and guidance based on user inputs, ensuring that users receive timely and relevant support.
  • - Multilingual Support: Recognizing the diverse backgrounds of users, Gyutto Chat will support multiple languages—initially in English, Chinese, and Korean—broadening accessibility for non-Japanese speaking families.

How to Access Gyutto Chat


Individuals under 18 years old residing, working, or studying in Tokyo, as well as their parents, can access the service. It’s available via various devices, including smartphones, tablets, and computers.

The service is open daily from 3 PM to 10 PM, with reservations possible around the clock. Users can choose their preferred consultant and set appointments at their convenience.

Notable Features:


  • - Diverse Consultation Options: Whether you want to talk to a financial planner or a psychologist, the service connects you with various professionals.
  • - Continuity in Consultation: Users can return to the same mentor on subsequent visits, ensuring continuity in support.

Additional Offerings


As part of its outreach initiatives, Gyutto Chat will utilize social media platforms like Instagram (@gyutto_chat) to share updates and showcase its mascot character, Gyutty. Furthermore, the service will engage users with relatable content, such as weekly manga themed around adolescent issues, ranging from friendships to academic pressures.

With rolling out plans, Gyutto Chat represents a proactive approach to supporting families and children, firmly aligned with Tokyo’s strategy to create a child-friendly environment. Through the push of such digital resources, families can find the help they need more easily than ever.

Discover more about Gyutto Chat and how it can assist you at:

Together, let's embrace the supportive resources available for the well-being of every child and parent.


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Topics People & Culture)

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