#Japan #AI #E-Commerce #Shibuya #Ecbeing

Accelerating E-Commerce Growth with Advanced AI

ecbeing, a leader in the e-commerce platform industry with 17 consecutive years as the top provider, has officially launched 'ecbeing AI+'. This new suite of AI services is designed to support e-commerce businesses by improving sales, streamlining operations, and enhancing strategic decision-making. With over 1,600 successful implementations under its belt, ecbeing's AI solutions integrate vast amounts of 'success know-how', offering an experience akin to having a skilled consultant by your side.

The Essence of 'ecbeing AI+'

Unlike routine automation tools, 'ecbeing AI+' transcends conventional AI applications in e-commerce. In an era where many companies are still testing AI's potential through proofs of concept (PoCs), ecbeing has developed practical solutions with real-world applicability. This suite promises to elevate e-commerce operations to new heights by addressing critical challenges faced by businesses today.

Tackling Real-World Problems

The recent complexities in the e-commerce market necessitate innovative solutions. Businesses look to incorporate AI, yet most remain trapped within PoC frameworks, struggling to implement results-oriented strategies. Recognizing this gap, ecbeing began embedding AI capabilities into its products more than a year ago. Working closely with customers, the firm identified four major issues:

• - Data Utilization Barriers: Companies often spend excessive time analyzing data, missing the opportunity for action.
• - Talent Shortages: A lack of specialized knowledge restricts the execution of advanced initiatives.
• - Uniform Customer Experiences: Businesses fail to provide tailored experiences that resonate with individual customers.
• - Operational Strain: Routine tasks consume valuable time and prevent focus on strategic operations.

To address these challenges, 'ecbeing AI+' delivers a comprehensive array of practical AI functions designed to streamline operations and enhance customer engagement.

Three Core Benefits and Use Cases of 'ecbeing AI+'

The 'ecbeing AI+' suite seamlessly integrates into all aspects of an e-commerce operation - from customer interaction at the front end to back-office efficiencies. Here are some notable offerings:

1. Sales Enhancement: Personalized Customer Experience
- AiReco: This tool analyzes user behavior and preferences to recommend products that maximize conversion rates and user engagement.
- Digital AI Search: This feature helps users find products through a conversational interface.
- ReviCo: A sentiment analysis tool that summarizes customer reviews and provides vital information to assist in purchase decisions.

2. Operational Efficiency: Focus on Decision-Making
- AI Digital Staff: Providing 24/7 automated responses to inquiries to improve customer satisfaction and reduce workload.
- Automated CMS Page Creation: Users can generate promotional page designs and copy with simple commands.
- Product Registration and SEO Support: This tool automates various tasks, significantly lowering the time spent on product description and SEO optimization.

3. Strategic Support: Empowering Store Operations
- Sechstant: This analytics tool helps visualize large datasets, guiding businesses in their decision-making processes.
- ecbeing Operation AI Agent: A conversational guide for analytics and dashboard navigation, enabling even new team members to become effective quickly.

The Future of 'EC x AI' as Envisioned by ecbeing

ecbeing envisions 'ecbeing AI+' as a central element in reshaping e-commerce through three key strategies:

• - Ultimate Personalization: Merging extensive data on purchases, memberships, and products to deliver uniquely customized e-commerce platforms.
• - Autonomous Operations: Strategically dividing roles in which AI handles operational tasks while humans focus on decision-making.
• - Tailored Customization with Shorter Lead Times: Utilizing AI in system development to balance rapid deployment with bespoke features, achieving a hybrid model of SaaS-like speed and unique custom capabilities.

About ecbeing

Founded in 2012, ecbeing has rapidly grown into a pivotal player in the e-commerce industry. With a headquarters in Shibuya, Tokyo, acing a total of 1,600 implementations, it stands as Japan's leader in e-business solutions. Offering a one-stop service that encompasses everything from strategic planning to site construction and digital marketing, ecbeing continuously innovates to meet evolving business needs.

To learn more about ecbeing's offerings, visit ecbeing.

For inquiries, contact ecbeing at:
Email: [email protected]
Phone: 03-3486-2631

Conclusion

With 'ecbeing AI+', businesses in the e-commerce sector can look forward to a brighter, more efficient, and personalized future. This suite of AI-powered solutions is set to redefine how we engage with consumers and streamline business operations, placing ecbeing firmly at the forefront of e-commerce technology.