Activated Insights Unveils 2025 Benchmarking Report for Home-Based Care Sector

On July 1, 2025, Activated Insights launched its 16th Annual Benchmarking Report, focused on Home Care, Home Health, and Hospice services. This report has become an indispensable tool for service providers, equipping them with data-driven insights that help enhance care delivery and improve outcomes.

The 2025 Benchmarking Report not only provides a thorough overview of industry performance metrics but also delves into critical areas such as workforce management, training initiatives, financial operations, and overall satisfaction. According to Bud Meadows, CEO of Activated Insights, the release signifies another decade of furnishing the home care sector with necessary data to pivot operations towards improved service quality.

One of the defining trends highlighted in the report demonstrates that agencies investing in staff development — particularly those incorporating structured compliance training programs — tend to experience superior staff retention rates and financial performance. In fact, agencies that administer at least eight hours of onboarding and twelve hours of continuous training, inclusive of compliance elements, observed an annual revenue surge of close to $350,000. This trend underscores the significant impact of sustained educational initiatives on financial health.

Moreover, results surrounding staff engagement reveal a noteworthy decrease in turnover rates, which have dropped to approximately 75%. This rate reflects the lowest point recorded in the last five years, suggesting that effective training and experience management are pivotal factors in improving employee stability within the home care sector.

The data for this year's report was collected via a comprehensive industry-wide survey in early 2025, offering a contemporary snapshot of how service providers are addressing the sector's most pressing concerns. For professionals in the industry, these insights provide not only historical context but also practical frameworks for navigating future challenges.

To delve deeper into the report's insights or to view the entire 2025 Benchmarking Report, interested parties can visit Activated Insights. Furthermore, an on-demand webinar led by Todd Austin, President at Activated Insights, is available for those wanting a walkthrough of the key findings from this year’s report. Participants can access it through the link provided on their website.

Activated Insights is dedicated to empowering long-term and post-acute care providers, assisting them in optimizing every interaction they have with both employees and clients. Their portfolio includes recruitment, ongoing education, and experience management tools. With a focus on improving satisfaction and operational excellence in the senior living and home care environments, Activated Insights continues to establish itself as a leader in the industry.

In essence, the 2025 Benchmarking Report not only serves as a vital resource for providers looking to enhance their care delivery models but also underscores the critical importance of investing in staff and operational practices that prioritize quality outcomes. For media inquiries about key findings from the report, journalists can reach out to John Porricolo, Senior VP of Marketing, at [email protected] or call him directly at 813-548-6454.