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Kaipoke Expands Support for Care Service Providers with New Kanazawa Office

Kaipoke, a leading management support service for nursing and disability welfare providers operated by SMS Co., Ltd, has announced the opening of a new office in Kanazawa starting September 1, 2025. This expansion aims to strengthen local support for care service providers in the Hokuriku region. With the establishment of this new office, Kaipoke will have ten locations nationwide.

The need for care services in Japan is increasing due to the aging population, with projections indicating that the number of certified care recipients will reach 8.43 million by 2040. This growing demand presents challenges for operators, particularly small and medium-sized enterprises (SMEs) that comprise over 80% of care service providers in Japan. Many of these SMEs struggle with indirect tasks like document preparation and face difficulties in cash flow management.

As part of its mission, Kaipoke provides a comprehensive cloud service that enhances operational efficiency and financial management for care service providers. The platform features more than 40 functionalities that support insurance claims and various aspects of care business management including recruitment, purchasing, and back-office operations. As of July 1, 2025, Kaipoke has been bolstering around 56,900 care service establishments across the country.

To ensure a smooth transition for new users, Kaipoke offers free trials and support for data migration from other care software. They also provide a start-up support service to assist businesses from inception through management, enhancing operational continuity.

In addition to their main offerings, Kaipoke actively collaborates with local professionals like tax accountants to provide comprehensive support to care service providers. The upcoming Kanazawa office aims to facilitate more in-depth support tailored to local challenges, in line with regional objectives such as improving in-home medical care and achieving zero waiting lists for services in nearby prefectures.

Kaipoke has also been organizing free educational seminars for care managers focused on incorporating ICT into their operations. These seminars have recorded positive feedback for helping participants recognize their business challenges and the potential benefits of integrating modern technology. Seminars held in other cities have been designed to improve productivity and skill levels among staff, preparing them for essential qualifications related to specific care service enhancements.

The seminars cover essential themes such as leveraging data integration, utilizing ICT tools, and strategies for operational effectiveness, aiming to empower care providers across the nation. As the need for efficient and effective management in the care sector grows, Kaipoke is committed to evolving its offerings and supporting care organizations in overcoming their challenges.

Kaipoke Kanazawa Office Details

• - Address: 3-1-1 Hirooka, Kanazawa, Ishikawa, Kanazawa Park Building 8F
• - Access: 3-minute walk from Kanazawa Station West Exit

For organizations wishing to collaborate on hosting free seminars or for further inquiries, please reach out to Ryosuke Sakai at Kaipoke's Marketing & Sales Division via email: [email protected] or phone: 076-207-1199.

Through enhancing operational efficiency and promoting ICT integration, Kaipoke aims to remain a cornerstone of support for care service providers navigating the complexities of the evolving welfare landscape.